DMS Systems Project Specialist

About the role

Lithia & Driveway is seeking a DMS Systems Project Specialist to drive impactful projects from concept to completion. The ideal candidate will have a background in project coordination, planning, or implementation, with experience in automotive or DMS platforms, particularly CDK.

Responsibilities

• Own end-to-end project delivery, ensuring timelines, milestones, and deliverables are met
• Lead project planning sessions and proactively identify opportunities for improvement
• Act as the primary liaison with vendors, building strong, productive partnerships
• Review and validate vendor contracts, pricing, and services, ensuring accuracy and accountability
• Configure and validate system settings for successful go-live execution
• Provide clear, audience-tailored communication across stakeholders
• Deliver regular status updates and reporting on project progress
• Support on-site go-live activities to ensure smooth implementation and adoption
• Identify and escalate risks, dependencies, and blockers to keep projects on track
• Drive process improvements, including automation and documentation enhancements
• Maintain a holistic view of project issues, ensuring timely resolution and follow-through
• Travel as needed for planning, training, and implementation activities

Requirements

• Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience)
• 1–5 years of project coordination, planning, or implementation experience
• Experience in automotive or DMS platforms (CDK)
• Familiarity with Smartsheet, Microsoft 365, and automation tools
• Exposure to HTML, SQL, Snowflake, or basic scripting/programming (highly preferred)
• Strong organization, attention to detail, and decision-making skills
• Excellent communication and stakeholder management abilities
• A proactive mindset with a sense of urgency and accountability

Qualifications

• High School graduate or equivalent, 18 years or older required

Skills

• Project Coordination
• Vendor Management
• System Configuration
• Communication and Stakeholder Management
• Risk Management
• Process Improvement

Benefits

• Competitive pay
• Medical, Dental, and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs