DME CLINIC COORDINATOR

About the role

The DMEPOS Coordinator is a trained member of the physicians' team, working with all health care professionals in delivering patient care. The role involves fitting, refitting, custom measurement, patient education, prior authorization, collection of co-ins/deductible, and patient satisfaction.

Responsibilities

• Provide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
• Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
• Ensure all necessary documentation and authorization is obtained as it relates to payer requirements.
• Track, maintain, and order inventory for one or multiple locations.
• Actively promote and foster excellent relations inter-departmentally and with external case managers, payers, suppliers, physician clinical staff and surgery personnel.
• Ensure compliance is maintained by documenting custom measurements, ABN's, MAE's and LMN's as needed.
• Ability to work with a team of DMEPOS Coordinators and Billing Specialists.
• Other duties, as assigned.

Requirements

• High School Degree or Equivalent (unless located in a state that requires licensing).
• Knowledge of word processing, spreadsheets, and databases.
• Alpha and numeric data entry skills.
• The ability to work quickly and accurately, and pay attention to detail.
• Establish and maintain effective working relationships with physicians, patients, employees and the public.
• Knowledge of Anatomy, Physiology, Medical terminology, Insurance Claims, and Insurance Benefits.

Qualifications

• DME or orthoses related medical experience.
• Knowledge of medical billing/collection practices.
• Basic medical coding and third-party operating procedures and practices.
• Biomechanics.
• Excellent skills in verbal and written communication and patient care.
• Judgment, decision making, and time management skills.
• Ability to organize multiple projects and assignments at once.

Skills

• Knowledge of medical billing/collection practices.
• Basic medical coding and third-party operating procedures and practices.
• Biomechanics.
• Excellent skills in verbal and written communication and patient care.
• Judgment, decision making, and time management skills.
• Ability to organize multiple projects and assignments at once.

Benefits

Comprehensive benefits package including Medical insurance (company pays 75% of the premium), Dental and Vision (company pays 100% of the premium), free life insurance, generous paid vacation time, paid sick time, paid company holidays, and more!

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible scheduling to accommodate clinical needs.

Equal Opportunity Employer

Select Ortho is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.