Divisional Human Resources Director

About the Role

The Divisional Human Resources Director (DHRD) is a key member of the Southern California Division management team, responsible for providing strategic HR leadership and expert consultation to officers and line managers. This role oversees recruitment and selection, compensation and benefits, employee relations, and litigation claims, ensuring all people-related initiatives support the command’s goals and operational effectiveness.

Responsibilities

• Lead a team of approximately 10 direct reports.
• Support and advise the Southern California Senior Leadership Team.
• Provide strategic leadership to grow the organization, identify solutions for effective processes, and leverage technology to improve efficiency.
• Maintain comprehensive knowledge of The Salvation Army policies and relevant employment laws and regulations (e.g., U.S. Department of Labor, OSHA, ADA, Department of Fair Employment and Housing, OFCCP).
• Collaborate with field HR representatives and management to coordinate daily HR functions, including benefits, payroll, and risk management, while maintaining professionalism and confidentiality.
• Ensure employment-related compliance across the Division in accordance with The Salvation Army’s policies and applicable state and federal labor laws.
• Initiate strategic workforce planning initiatives, including talent acquisition, succession planning, and workforce development.
• Support organizational change efforts, including restructuring, policy updates, and cultural initiatives.
• Support field locations through guidance, policy, and training opportunities.
• Serve as the primary liaison between the Division and Territorial Human Resources (THR); travel within the Southern California region as required.
• Monitor and support Corps/units to ensure compliance with internal policies and external labor regulations.
• Utilize HR metrics and analytics to inform leadership decisions and drive continuous improvement.
• Maintain expertise in the development of HRIS systems and ensure efficient HR systems and processes to support daily operations and long-term strategic goals.
• Deliver training to The Salvation Army leadership on HR-related topics through webinars, conference calls, and in-person sessions.
• Support conflict resolution efforts and provide guidance on employee relations matters.
• Conduct HR audits at corps/units to assess compliance and identify areas for improvement.
• Manage the performance evaluation process across the Command, ensuring consistency and alignment with organizational standards.
• Prepare HR submissions for the weekly Command Finance Council (CFC) and maintain updated employee records.
• Oversee UKG payroll system accuracy and ensure employee data integrity.
• Manage the workers’ compensation program, including the Injury Illness Prevention Program (IIPP).
• Lead the Employee Relations and Employee Benefits programs, including investigating cases, making recommendations for resolution, and identifying solutions.
• Safeguard the confidentiality of employee information across the division.
• Collaborate with the Finance Department to provide personnel cost data for divisional budgeting.
• Participate in crisis and emergency response planning related to personnel and workplace safety.
• Evaluate and recommend HR technology solutions to enhance operational efficiency and data management.
• Perform other duties as assigned.