Division Supplier Quality Programs Manager
Corning Incorporated · Fairport, NY · 3 mo ago
Information Technology$103k–$141k/yrFull-time
About the role
The Supplier Quality Programs Manager is responsible for developing, implementing, and governing a standardized Supplier Quality Management (SQM) operating model across all Advanced Optics sites. This role oversees the supplier quality strategy, framework, standards, metrics, and governance necessary to build a consistent, high-performing supplier quality program.
Responsibilities
- Lead the development, implementation, and governance of the Advanced Optics Supplier Quality Management program across all sites, establishing a standardized operating model for supplier quality processes, metrics, and performance management.
- Define and maintain enterprise supplier quality standards and processes, including supplier defect management, incoming inspection data requirements, corrective action expectations, escalation pathways, and reporting practices.
- Develop and sustain supplier quality KPIs, scorecards, and reporting mechanisms that provide clear visibility into supplier performance, quality trends, and business risk.
- Partner cross-functionally with Global Supply Management, Procurement, Engineering, Operations, and Site Quality teams to drive supplier accountability, improve supplier capability, and reduce supplier-related quality issues.
- Lead the escalation and structured resolution of critical supplier quality issues, ensuring timely containment, effective corrective action, and appropriate leadership visibility.
- Analyze supplier quality performance across sites to identify systemic issues, standardization opportunities, and continuous improvement priorities.
- Support supplier qualification, audit, and development activities as needed to strengthen supplier performance and ensure alignment with quality system expectations.
- Develop and maintain the documentation, tools, and training materials required to sustain consistent execution of the supplier quality program across the division.
Requirements
- Bachelor's degree in Engineering, Quality Management, Supply Chain, or a related technical or business field
- 7+ years of experience in supplier quality, manufacturing quality, or related roles
- Prior program management or cross-functional leadership experience
- Strong expertise in supplier quality management within a manufacturing environment, including supplier corrective actions, incoming quality, defect management, and supplier performance monitoring
- Demonstrated ability to design, implement, and sustain standardized quality processes, metrics, and governance practices across multiple sites or functions
- Strong working knowledge of root cause analysis, corrective action methodologies, and effectiveness verification
- Proven ability to develop and use KPIs, scorecards, and reporting tools to monitor performance, identify trends, and support business decision-making
- Strong analytical and problem-solving skills, with the ability to assess supplier quality risks and drive data-based improvement actions
- Effective cross-functional leadership and collaboration skills, with the ability to influence stakeholders across Quality, Supply Chain, Engineering, Operations, and Procurement
- Strong written and verbal communication skills, including the ability to develop process documentation, present performance results, and lead issue escalation discussions
- Working knowledge of quality management systems, audit practices, and quality standards applicable to a manufacturing environment
- Ability to lead change, drive standardization, and sustain adoption in a multi-site, matrixed organization
Qualifications
- Bachelor's degree in Engineering, Quality Management, Supply Chain, or a related technical or business field
- 7+ years of experience in supplier quality, manufacturing quality, or related roles
- Prior program management or cross-functional leadership experience
- Strong expertise in supplier quality management within a manufacturing environment, including supplier corrective actions, incoming quality, defect management, and supplier performance monitoring
- Demonstrated ability to design, implement, and sustain standardized quality processes, metrics, and governance practices across multiple sites or functions
- Strong working knowledge of root cause analysis, corrective action methodologies, and effectiveness verification
- Proven ability to develop and use KPIs, scorecards, and reporting tools to monitor performance, identify trends, and support business decision-making
- Strong analytical and problem-solving skills, with the ability to assess supplier quality risks and drive data-based improvement actions
- Effective cross-functional leadership and collaboration skills, with the ability to influence stakeholders across Quality, Supply Chain, Engineering, Operations, and Procurement
- Strong written and verbal communication skills, including the ability to develop process documentation, present performance results, and lead issue escalation discussions
- Working knowledge of quality management systems, audit practices, and quality standards applicable to a manufacturing environment
- Ability to lead change, drive standardization, and sustain adoption in a multi-site, matrixed organization
Skills
- Supplier Quality Management
- Program Management
- Supplier Corrective Actions
- Incoming Quality
- Defect Management
- Supplier Performance Monitoring
- Evaluation and Improvement
- Supplier Development
- Quality Metrics and Reporting
- Root Cause Analysis
- Corrective Action Methodologies
- Business Decision-Making
- Process Documentation
- Issue Escalation Discussions
- Quality Management Systems
- Audit Practices
- Quality Standards
Benefits
Corning offers a comprehensive benefits package that includes:
- 100% company-paid pension benefit with fixed contributions that grow throughout your career
- Matching contributions to your 401(k) savings plan, potentially reaching between 7% and 12% of your pay, depending on your age and years of service
- Health and well-being benefits such as medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP)
- Recognition program to celebrate successes and reward colleagues who make exceptional contributions
Pay
$102,607.00 - $141,085.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.
Schedule
This position does not support immigration sponsorship.