Division Manager D8

Moms In Motion is seeking an experienced, motivated leader to serve as our next Division Manager. This position provides leadership, guidance, and operational oversight for a team of Service Facilitators while ensuring exceptional service to the individuals and families we support. Applicants must live in or near the Richmond, Virginia area to support field operations, attend in-person meetings, and provide leadership within the assigned region.

Responsibilities

• Lead, coach, mentor, and support a team of Service Facilitators.
• Monitor employee performance, productivity, and quality metrics.
• Ensure compliance with DMAS regulations, company policies, and documentation standards.
• Conduct regular one-on-one meetings, performance evaluations, and coaching sessions.
• Assist with recruitment, interviewing, onboarding, and employee development.
• Partner with Compliance, QA, HR, and Training to resolve operational issues and improve processes.
• Monitor caseload distribution and staffing needs.
• Address escalated participant concerns and assist with complex service issues.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Participate in leadership meetings and organizational initiatives.
• Travel throughout the assigned region as needed.

Requirements

• Minimum of 2 years of leadership or supervisory experience preferred.
• Experience in Medicaid Waiver programs, case management, healthcare, or human services preferred.
• Strong knowledge of DMAS regulations and person-centered practices is preferred.
• Excellent communication, organizational, and problem-solving skills.
• Demonstrated ability to lead, coach, and develop employees.
• Ability to manage multiple priorities while meeting deadlines.
• Valid driver's license with reliable transportation.

What We're Looking For

• Lead with integrity and professionalism.
• Build trust through consistent communication and accountability.
• Support and develop employees to achieve their full potential.
• Make informed decisions while balancing operational and compliance priorities.
• Embrace change and contribute to organizational growth.

Benefits

• Paid Training
• Paid Holidays:
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veteran's Day
  • Thanksgiving
  • Day after Thanksgiving
  • Winter Break: December 24th through January 1st
  • 1 Floater Holiday: 8 hours to be used on any day of your choice
• Medical, Dental & Vision Insurance
• Disability, Life, and AD&D—company paid!
• 401K with Employer Match
• EAP & Telemedicine Access
• Flexible Spending Accounts & Dependent Care Options
• Supplemental Insurance (Accident, Cancer, Critical Care & more)
• Annual Tech & Auto Stipends
• Mileage & Cell Phone Reimbursement
• Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)

Flexible work from home options available.