Division Manager

About the role

Manage a team of Area Account Managers representing 500+ direct fuel locations in the South West of the United States. Role requires a willingness to problem solve and drive efficiencies to facilitate further growth. The ideal candidate will have a hunger to learn as the role will touch on all aspects of the business including customer relationships, finance, legal, real estate, pricing, and business development. Interpersonal skills are a must. Fostering relationships with customers as well as coaching your team of Area Account Managers will be a daily activity. If you possess a solution-oriented mindset and want to broaden your abilities in all aspects of business, this role will be a great fit for you. The territory for this position will be in the Houston Metro and surrounding areas.

Responsibilities

• Drive EBITDA through Company-owned and Dealer-owned businesses
• Responsible for profit and loss of entire Division
• Exceed budget expectations for your Division
• Proactively manages the renewals of existing customer contracts
• Manage, develop and mentor a team of Area Account Managers
• Develop site-level strategic plans focused on delivering increased EBITDA, free cash flow and organic sales growth
• Recommend capital expenditures intended to deliver exceptional returns
• Provide support to annual budget development
• Manage all areas related to Area Account Managers including but not limited to: EBITDA Growth, Customer Relations, Brand Standards, Value Added Programs, Rental & Royalty Income, Employee Training, Communications, Quality Store Visit Surveys, Mystery Shops, Performance Reviews (including key performance metrics), Employee Development and Succession Planning
• Assist with contract renewals
• Build relationships internally that foster an atmosphere of inter-departmental cooperation and customer service excellence
• Cultivate relationships with Dealers and Distributors
• Provide superior customer service by responding efficiently and in a timely manner including outside of normal business hours
• Represent Company interests with the highest standards of professionalism

Requirements

• Bachelor’s degree in business or related field recommended
• 8+ years of experience
• A minimum of three (3) years management experience
• Ability to travel 50% of the time
• Must be flexible to work evenings and weekends
• Advanced knowledge of Microsoft Office Suite with ability to learn various other systems utilized including: Salesforce & Power BI
• Possess exceptional customer relations skills and negotiations skills
• Usually normal office working conditions
• Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing
• Occasional overnight travel may be required
• Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions and loud machinery, and require appropriate personal protective equipment