Division Director

About the role

Central Connection is the front door for public mental health and substance‑use services for Hamilton County, providing 24/7 assessment, support, and connections for individuals and families. The Division Director leads this division, fostering a culture of community commitment, compassion, open‑mindedness, wellness, teamwork, and accountability while overseeing program development, service delivery, and achievement of strategic goals.

Responsibilities

• Lead the Central Connection Division, promoting a culture that values community, compassion, open‑mindedness, wellness, teamwork, and accountability.
• Oversee overall program development, service delivery, and achievement of program goals.
• Collaborate with the Central Clinic CEO to develop and support long‑term strategic planning aligned with the mission and evolving countywide behavioral health needs.
• Support talent acquisition for the Central Connection team and lead overall team development.
• Supervise and support program managers, clinical supervisors, and other key staff to foster employee engagement, wellness, professional growth, and effective service delivery.
• Build and maintain strong community partnerships; represent Central Clinic with stakeholders, funders, coalitions, and collaborative initiatives.
• Monitor program performance and outcomes, identifying opportunities for improvement and innovation to meet countywide mental health and substance‑abuse system demands.
• Identify and address systemic issues to improve service delivery and responsiveness across the countywide system.
• Manage and monitor program budgets to ensure fiscal responsibility and sustainability.
• Identify and pursue funding opportunities, including grants and contracts, to expand services and programs.

Requirements

• Master’s degree and independent licensure with supervisory designation in the mental‑health field of social work.
• Minimum of ten years of supervisory, management, and/or leadership experience.
• Background in Medicaid, managed care, and/or care‑coordination settings.
• Direct experience within the Hamilton County behavioral‑health service system.
• Preferred: experience collaborating with Jobs and Family Services, Developmental Disabilities, and Juvenile Court.

Benefits

• Competitive salary with annual merit‑based increases and additional increases for new licensures.
• Full health, dental, and vision insurance with employer contribution.
• Clinical supervision and licensure support.
• Generous paid time off – 4 weeks of PTO in the first year plus 11 paid holidays.
• Service‑delivery bonuses where applicable.
• Short‑term disability offered at no cost to employees.
• 401(k) plan available after one year of employment.
• Employee wellness programs.
• Ongoing training and CEU opportunities.
• Public Service Loan Forgiveness (PSLF) eligibility.
• Flexible scheduling for many roles.

Pay

Competitive salary with annual increases based on merit/performance; additional salary increases are provided for new licensures.