Division Clerk

About the role

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Lutheran Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar patient care, receive endless support and appreciation, and build a meaningful career at one of the most respected healthcare organizations in the world. The 4D Medical/Surgical and Telemetry Unit provides cardiac, respiratory, gastrointestinal, genitourinary, neurological, infectious disease, substance abuse, behavioral health, pre-operative and post-operative care. Known for exceeding expectations and high-quality care, this family of caregivers always puts patients first. As Division Clerk, you will join a highly engaged work environment where caregivers are active in shared governance and community outreach. Using your administrative skills, you will focus on providing clerical services, such as coordinating communications, procuring office supplies and maintaining an organized unit.

Responsibilities

• Perform clerical, receptionist, communication, office supply procurement tasks and related services to support efficient functioning of the unit.
• Accurately transcribe and process all orders and advise RNs of orders that require immediate attention.
• Prepare, maintain and process all charts.
• Refer specific questions to the appropriate health care professional.
• Compile statistics, process memos and schedule diagnostics/appointments.
• File/record mail.
• Handle all communications between nursing units, physicians and departments with accuracy, courtesy and confidentiality.
• Inventory, order and store supplies as directed.
• Navigate facility computer systems (ADTR, computer order entry proficiency, charge entry, computerized medical records, etc.).
• Provide efficient and effective use of telecommunication and information technology systems.

Requirements

• High school diploma/GED
• Knowledge of medical terminology
• Basic office equipment and computer skills
• Strong customer service skills
• Requires full range of body motion, manual and finger dexterity, and eye-hand coordination.
• Requires extensive sitting.
• Requires corrected vision and hearing to normal ranges.
• Requires working under stressful conditions and irregular hours.
• Exposure to communicable diseases and/or body fluid.
• Follows standard precautions using personal protective equipment as required.

Qualifications

• Previous healthcare experience
• Medical assistant course and/or experience

Benefits

• Tuition reimbursement
• Leadership development
• Opportunities for committee and council involvement to support higher education and career growth
• Access to various professional development resources to explore opportunities within the Cleveland Clinic enterprise

Schedule

A caregiver on this role works evenings from 3:00 p.m. – 11:30 p.m.