Division Administrator - Infectious Diseases

Basic Function

Iowa Health Care is seeking a Division Administrator in the department of Internal Medicine to oversee health services, medical care, medical/health professions education, and research programs.

Human Resources Management

• Work closely with Human Resources to oversee recruitment, on-boarding, and off-boarding for divisional faculty and APP staff.
• Create proforma and supporting financial data and utilize benchmarks to recommend salary and productivity targets.
• Ensure divisional compliance with HR policies.
• Provide advice and guidance on HR policies, including benefit time utilization, FMLA-related questions, staffing and recruitment needs, benefit offerings for incoming faculty and staff, and other items as needed.
• Administer administrative and functional supervision to assigned support staff.
• Evaluate administrative staffing levels and assignments.

Financial And Data Management And Analysis

• Collaborate with division and department leadership to develop the annual divisional RVU projection and operating budget.
• Actively monitor actual versus budgeted performance and implement improvement plans as needed to address unfavorable variances.
• Project future productivity and expenditure needs based on execution of strategic goals and/or growth and implementation of divisional/clinical programs.
• Collaborate with appropriate parties to implement process improvements.
• Manage faculty salary allocations.
• Identify discrepancies and rectify as necessary.
• Gather and aggregate financial data from appropriate data sources, analyze performance, and determine budgetary need.
• Serve as liaison between providers and coding representatives to educate providers and implement best practices to ensure appropriate coding and documentation and to maximize revenues.
• Maintain reports on clinical productivity and present to divisional/departmental leadership and individual faculty.
• Project and monitor faculty compensation plan performance.
• Ensure performance is appropriately captured and rewarded by monitoring clinical schedules, RVU productivity, and/or salary sourcing.
• Identify discrepancies and rectify.
• Meet with faculty to discuss individual performance.
• Collaborate with divisional leadership to develop and execute relevant compensation plans.
• Calculate incentive plan distributions and submit transactions for timely payouts.
• Approve financial transactions, monitor divisional accounts, advise on appropriate account for expenditures, and review expenditures to ensure appropriate guidelines/policies are met.

Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction

• Ensure compliance on division, department, and enterprise policies/procedures.
• Includes Iowa Health Care and UI staff and faculty compliance trainings, Department of Internal Medicine and UIP billing/compliance requirements, clinical assignments, expenditures on grant and non-grant related accounts, and other enterprise requirements.
• Review patient satisfaction reports and comments.
• Disseminate to pertinent parties, including division directors, clinical leaders and providers.
• Provide recommendations/guidance as it relates to patient satisfaction data/trends/concerns.
• Identify trends and/or themes and engage appropriate parties to rectify as necessary.
• Lead and help support operational and quality improvement projects.
• Cookordination with division, department, and hospital leaders to achieve key goals such as improving length of stay, patient experience, documentation, etc.

Patient Care/Services Delivery

• Assist in the implementation of new clinical programs and initiatives to ensure success for patients and providers alike.
• Gather, analyze, and present data including anticipated volumes, site of service, etc.
• Engage appropriate parties to ensure success of new ventures.
• Collaborate with clinical leadership to oversee patient activities and ensure successful clinical enterprise.

Planning And Goal Management

• Manage the implementation of divisional strategic plans to completion.
• Monitor and track project progress and provide data reports.
• Cookordinate and manage the implementation of short-and long-range goals for the Division of Infectious Diseases.

Communication/Collaboration

• Regular collaboration/communication with departmental and institutional leaders as needed to ensure the successful execution of clinical, education, and research programs and that the needs of our faculty are met.
• Serve as advocate for providers while ensuring needs of patients are met.

Education Programs

• Aid in the dissemination of evaluations and feedback as it relates to educational programs.
• Participate in communications pertaining to feedback.
• Ensure divisional compliance with educational requirements through collaboration with division director, program director, division coordinator, and fellowship coordinator.
• Serve as liaison for providers to identify clinical education needs and identify appropriate parties to develop competency in necessary areas.

Research Administration

• Collaborate with the departmental research team to review current and upcoming funding and project potential budgetary lapses (including Ryan White/Virology Program).
• Work with division director to identify solutions including funding applications, bridge funding, reallocation of clinical assignments, and identification of additional funded activities.
• Review requests for hire for new research staff.
• Ensure adequate funding is available to support hire.

Technical Competencies

• Microsoft Office Suite
• Extensive knowledge of data analysis

Required Qualifications

• Masters of Hospital Administration, Business, or equivalent combination of education and experience is required.
• At least three years of progressive administrative experience including fiscal management and operational responsibility.
• Excellent interpersonal skills with ability to exercise discretion in matters of confidential and sensitive nature.
• Excellent problem-solving, customer service, and conflict resolution skills as demonstrated by the ability to work effectively with individuals and/or teams.
• Strong organizational and analytical skills and attention to detail.
• Proficiency in computer software and applications including Word, Excel, PowerPoint, and Outlook.
• Demonstrated knowledge of effective strategies for working with faculty, staff, and students from a variety of backgrounds and perspectives.

Desired Qualifications

• Proven experience in a hospital and/or academic medical setting.
• Reasonable knowledge of University of Iowa policies, rules, and regulations.
• Demonstrated ability to analyze complex data sets.
• Experience with inpatient operations.
• Experience leading operational and quality improvement projects.
• Experience leading institutional reporting projects.
• Experience with the education and research missions.