District Sales Manager - Riverside

POSITION RESPONSIBILITIES

• Directly responsible for the supervision and development of Shop Managers, Asst. Managers, and Lead Associates within a territory including recruiting, selection, hiring, training and development of Shop Management; performance management and evaluation; and progressive disciplinary action when needed.
• Indirectly responsible for all other shop personnel.
• Identifies and develops internal candidates for Area Managers, Shop Managers and Assistant Managers.
• Communicates territory goals and supervises efforts to achieve sales goals and increase sales volumes; provides direction to shop personnel on selling techniques, customer service, visual merchandising, new product introductions and promotions and Quantity Discount related programs.
• Reviews, assesses and analyzes monthly financial statements to identify opportunities. Uses available reports to identify trends, problems and growth opportunities.
• Insures that employees within the assigned territory are in compliance with all shop operational guidelines including organizational standards, product management, safety and loss prevention.
• Maintains a plan of action for fast, friendly customer service. Resolves customer complaints as needed. Supports Shop Managers, Assistant Managers and Sales Associates, as needed.
• Communicates various goals to the shop management team including sales and shop expenses, and coaches accordingly for the attainment of weekly, monthly, and annual goals.
• Allocates budgeted hours and continuously monitors results.
• Prepares shop schedules to appropriate levels and within legal guidelines. Provide guidance on scheduling/staffing in certain situations.
• Communicates and coordinates with Regional Sales Manager regarding issues pertaining to customer service and Loss Prevention violations.
• Participates in investigation of losses; reviews and consults with Regional Sales Manager and Human Resources on disciplinary action.
• Develops action plans with Shop Managers to correct problems and oversee the implementation of company policies and procedures.
• Maintains a plan of action for shop cleanliness, insuring shops are maintained according to corporate guidelines for cleanliness and appearance; monitors shop equipment, territory maintenance and janitorial requirements.
• Insures that all territory human resource, payroll, and shop paperwork is accurate and submitted to Shop Operations, Sales Audit, Payroll, and Human Resources according to guidelines.
• Maintains shop visit schedules to insure all shops within territory are provided adequate, on-site supervision.
• Insures that all shops are in compliance with all Safety Program guidelines including accident prevention, reporting, investigations and resolution, Emergency Action Plan, and hold-up procedures

QUALIFICATIONS

• Three to five years’ experience in management of multiple retail outlets.
• Proven excellent management, communication, and sales skills including providing leadership and motivation to employees.
• Valid driver’s license and acceptable driving record required.
• Physical ability to carry out the essential functions of the job, including: driving, standing and/or walking for extended periods, lifting up to 25 pounds frequently.

PAY AND BENEFITS

The pay range for this position is expected to be $80,000-$90,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).