District Operations Manager
Job Summary
Manages the day-to-day operations at a medium to large site. Route Managers and/or Senior Route Managers can report into this job.
Essential Duties And Responsibilities
- Manages the day-to-day operations of the District, and provides daily support to Route Managers in ensuring quality performance.
- Maintains performance and productivity metrics and cost management processes.
- Makes sure operating metrics are monitored and improved through process, procedure, and performance diagnostics.
- Ensures safety measures are taken and compliance with Company, OSHA, and other standards and regulations are maintained.
- Conducts thorough root cause investigations for all injuries and incidents, and follows up with consistent discipline and retraining.
- Selects, coaches, disciplines, and trains employees, evaluates their performance, and provides input into termination, compensation, and promotion decisions.
- Formulates both short-term and long-term goals and action plans in conjunction with the District Manager or Senior District Manager.
- Participates in regular P&L reviews to ensure budgets are met; develops and implements programs for optimal equipment utilization, maintenance, and labor and material costs.
- Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.
- Ensures District compliance with WM Way processes and works towards maintaining Gold Standards.
- Works with functional groups to resolve employee relations and labor relations issues.
Qualifications
- Required: Associate's Degree (accredited) or High School Diploma/GED (accredited); 2 years of relevant work experience; Valid Driver's License.
- Preferred: Bachelor's Degree in Business Administration or similar fields; Management of Union employees.
Physical Requirements
This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
PAY
The expected base pay range for this office/on-site position is $88,550 - $98,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.
Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.