District Merchandising Supervisor

About the Role

This position manages all operational and team member aspects of a traveling 7-person district Field Activity Support Team (FAST). Duties include executing planograms and physical inventories, supporting merchandise and fixture assembly, and maintaining all signage. The role involves building the team, leading execution of company merchandising and inventory standards, and interacting with customers and team members while providing legendary customer service. This position also promotes a safe and productive work environment and trains Team Members on policies and procedures.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts, including varied hours, days, and nights as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Build the district Field Activity Support Team (FAST), including hiring, staffing, retention, training, development, succession planning, performance reviews, and counseling.
• Create and manage the schedule and payroll, including travel to specified stores, task delegation, and team size determination.
• Lead execution of Tractor Supply Company standards for merchandising, inventory, fixture assembly, and signage maintenance.
• Communicate proactively with the Regional FAST Manager on project status, obstacles, and solutions.
• Provide recommendations for process changes and enhancements to the Regional FAST Manager.
• Support the District Manager in achieving overall merchandising goals for the District.
• Maintain regular communication with District and Store Managers regarding planned activities, progress, and challenges.
• Provide legendary customer service using the GURA method: Greet the Customer, Uncover needs, Recommend products, Ask for the Sale.
• Perform FAST Team Member duties as needed, including:
  • Completing planograms and resets accurately and timely.
  • Maintaining visual merchandise standards.
  • Performing store-specific measurements and layout initiatives.
  • Completing accurate inventory and cycle counts.
  • Executing Tractor Way top cap process.
  • Hanging store signage and assembling merchandise, fixtures, and PDQs.
  • Performing detailed recovery and reviewing planogram integrity.
  • Providing peak coverage as needed (e.g., DAT).
• Perform other duties as assigned.

Requirements

• 5 years of retail and/or merchandising experience.
• 2 years of retail leadership and/or merchandising leadership experience.
• Experience with profit/loss, scheduling, shrink control, payroll management, staffing, hiring, supervising, and counseling.
• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• High School diploma or equivalent is required; Bachelor’s degree in Business Administration or related field preferred.
• Must be able to read, write, and count accurately.
• Must possess a valid driver’s license.

Preferred Skills

• Ability to perform FAST Team Member duties.
• Effective communication with team members and customers.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
• Ability to be forklift certified.

Working Conditions

• Favorable working environment, generally indoors with moderate noise.
• Work shifts vary (4 to 10+ hours) and may involve travel between store locations in a personal vehicle, often for long periods.
• Indoor floors and outdoor lots are typically hard surfaces (concrete, asphalt). Lighting and temperature are adequate.
• Promote a safe and productive work environment for Team Members, customers, and vendors.

Physical Requirements

• Non-sedentary role requiring physical and mental stamina to move quickly and safely throughout stores and outdoor areas.
• Ability to drive a vehicle.
• Ability to move and transfer merchandise up to 50 pounds.
• Ability to push and pull merchandise up to 2,000 pounds with material handling equipment (e.g., pallet jack).
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all store areas, including selling floor, side lot, stock area, and register area.
• Ability to operate store equipment (e.g., dolly, handtruck, forklift, baler, computer, cash register).
• Ability to constantly operate store equipment such as computers and cash registers.
• Ability to read, write, and count accurately for documentation.
• Strong written and verbal communication skills.
• Ability to handle and be in contact with birds/poultry.
• Ability to successfully complete all required training.

Physical tasks include sitting, standing, walking, lifting up to 50 pounds, kneeling, stooping, bending, and reaching overhead.

Benefits

Tractor Supply and Petsense by Tractor Supply offer a comprehensive total reward package for all Team Members, including:

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources, including adoption and surrogacy assistance.

Part-time new hires gain eligibility for benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement is met, benefits eligibility begins the first day of the month following 4 months of continuous service.