District Merchandising Supervisor

About the role

This position is responsible for managing all operational and team member aspects of a district Field Activity Support Team (FAST) whose duties include executing planograms, as well as providing support for merchandise and fixture assembly, pricing and signage. Primary duties include building the team, leading execution of company merchandising standards, and interacting with customers and team members, while providing legendary customer service. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, and nights as dictated by business needs.
• Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
• Build the district Field Activity Support Team (FAST). This includes hiring/staffing decisions, Team Member retention, Team Member training and development, succession planning, Team Member performance reviews and counseling, and maintaining a safe and productive work environment.
• Create/manage the schedule and payroll management. This includes scheduling the team’s travel to stores, as needed, the work performed by the FAST Team Members while in those stores, timeframes spent by the team in stores, building an effective team to work together, including the number of FAST Team Members required to complete tasks.
• Lead execution of Tractor Supply Company standards. This includes merchandising and pricing, merchandise and fixture assembly, signage, as well as planning and delegation of daily tasks.
• Communicate proactively and regularly with the Regional FAST Manager on project status, obstacles to completion, and offer solutions to overcome.
• Provide recommendations to and partner with the Regional FAST Manager on process changes and enhancements.
• Support the District Manager in achieving overall merchandising, pricing, and signage goals for the District.
• Maintain regular communication with the District Manager and Store Managers regarding your team’s planned activities within the district, as well as any progress and/or challenges.
• Put the customer first when approached and provide legendary customer service while in store through the use of GURA: Greet the Customer, Uncover the Customers’ needs, Recommend products, Ask for