Jobs · Management · Michigan

District Manager of Retail Sales & Operations Blufox Mobile- Michigan

Blufox Mobile · Fort Gratiot, MI · 3 wk ago
Management$80k–$110k/yrFull-time

About the role

Blufox Mobile, the nation's largest branded partner for Comcast Xfinity, is seeking an experienced District Manager to oversee multiple retail locations, develop top talent, and drive exceptional business performance. At Blufox, we believe our people are our competitive advantage. We invest heavily in leadership development, operational excellence, and creating clear career pathways for ambitious professionals. This role involves leading multiple stores within an assigned territory, driving revenue growth, improving operational performance, developing store leadership, and ensuring a world‑class customer experience.

Responsibilities

  • Lead and support multiple retail store locations within an assigned district
  • Manage and develop Store Managers and retail leadership teams
  • Build a culture of accountability, performance, and employee engagement
  • Conduct regular store visits to evaluate operations, sales execution, and customer experience
  • Identify and develop future leaders through coaching and succession planning
  • Drive district‑wide sales performance and exceed revenue goals
  • Develop and execute strategic sales initiatives and growth plans
  • Monitor key business metrics including revenue, conversion rates, customer acquisition, customer retention, gross profit, productivity, and Net Promoter Score (NPS)
  • Analyze performance data and implement action plans to improve results
  • Partner with Store Managers to maximize sales opportunities and operational efficiency
  • Recruit, hire, train, and retain top‑performing retail leaders
  • Conduct performance evaluations and leadership coaching sessions
  • Create development plans for Store Managers and emerging leaders
  • Partner with Leadership and Training teams to implement sales training programs
  • Foster a high‑performance culture focused on continuous improvement
  • Ensure compliance with company policies, procedures, and operational standards
  • Oversee inventory management, cash handling, merchandising, and store presentation
  • Identify operational efficiencies and cost‑saving opportunities
  • Maintain consistency in execution across all district locations
  • Ensure stores meet company standards for compliance, safety, and customer experience
  • Champion a customer‑first culture throughout the district
  • Drive improvements in customer satisfaction and Net Promoter Scores (NPS)
  • Support teams in resolving escalated customer concerns
  • Ensure stores consistently deliver exceptional service experiences

Qualifications

  • Bachelor's Degree or equivalent leadership experience
  • 5+ years of experience in District Management, Area Management, Multi‑Unit Retail Management, Retail Operations Leadership, or Sales Management
  • Proven track record of leading multiple locations and achieving sales goals
  • Experience developing managers and high‑performing teams
  • Strong business acumen and analytical skills
  • Experience managing KPIs, budgets, and operational performance
  • Ability to travel throughout assigned territory
  • Open availability
  • Ability to stand for long periods of time
  • Ability to lift 25 lbs

Skills

  • Telecommunications industry experience
  • Wireless retail experience
  • Comcast Xfinity experience
  • Cable industry experience
  • Consumer electronics retail experience
  • Commission‑based sales leadership experience
  • Experience in retail district management, area management, regional sales management, multi‑unit operations, wireless retail, telecommunications, Verizon, AT&T, T‑Mobile, Spectrum, consumer electronics, big box retail, specialty retail, business development, field leadership

Pay

$80,0

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