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District Manager of Retail Sales & Operations Blufox Mobile- Indiana

Blufox Mobile · Elkhart, IN · 7 mo ago
Management$80k–$110k/yrFull-time

Position Overview

The District Manager is responsible for leading multiple retail locations within an assigned territory, driving revenue growth, improving operational performance, developing store leadership, and ensuring a world-class customer experience. This role requires a strategic leader who can balance sales performance, talent development, operational excellence, customer satisfaction, and profitability across multiple locations.

Key Responsibilities

  • Lead and support multiple retail store locations within an assigned district

  • Manage and develop Store Managers and retail leadership teams

  • Build a culture of accountability, performance, and employee engagement

  • Conduct regular store visits to evaluate operations, sales execution, and customer experience

  • Identify and develop future leaders through coaching and succession planning

  • Drive district-wide sales performance and exceed revenue goals

  • Develop and execute strategic sales initiatives and growth plans

  • Monitor key business metrics including: Revenue Conversion Rates, Customer Acquisition, Customer Retention, Gross Profit, Productivity, Net Promoter Score (NPS)

  • Analyze performance data and implement action plans to improve results

  • Partner with Store Managers to maximize sales opportunities and operational efficiency

  • Recruit, hire, train, and retain top-performing retail leaders

  • Conduct performance evaluations and leadership coaching sessions

  • Create development plans for Store Managers and emerging leaders

  • Partner with Leadership and Training teams to implement sales training programs

  • Foster a high-performance culture focused on continuous improvement

  • Ensure compliance with company policies, procedures, and operational standards

  • Oversee inventory management, cash handling, merchandising, and store presentation

  • Identify operational efficiencies and cost-saving opportunities

  • Maintain consistency in execution across all district locations

  • Ensure stores meet company standards for compliance, safety, and customer experience

  • Customer Experience Leadership

  • Champion a customer-first culture throughout the district

  • Drive improvements in customer satisfaction and Net Promoter Scores (NPS)

  • Support teams in resolving escalated customer concerns

  • Ensure stores consistently deliver exceptional service experiences

Qualifications

  • Bachelor's Degree Or Equivalent Leadership Experience

  • 5+ years of experience in: District Management, Area Management, Multi-Unit Retail Management, Retail Operations Leadership, Sales Management

  • Proven track record of leading multiple locations and achieving sales goals

  • Experience Developing Managers And High-performing Teams

  • Strong business acumen and analytical skills

  • Ability to manage KPIs, budgets, and operational performance

Prior Experience

  • Telecommunications Industry Experience

  • Wireless Retail Experience

  • Comcast Xfinity Experience

  • Cable Industry Experience

  • Consumer Electronics Retail Experience

  • Commission-Based Sales Leadership Experience

Preferred Candidate Backgrounds

  • Led by experience in Retail District Management, Area Management, Regional Sales Management, Multi-Unit Operations, Wireless Retail, Comcast Xfinity, Verizon, AT&T, T-Mobile, Spectrum, Consumer Electronics, Big Box Retail, Specialty Retail, Business Development, Field Leadership

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