District Manager (Nebraska, Kansas, Missouri)
for prose. However we need to decide sections: The instructions say use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need to map content to those headings.
We have content that could go under Responsibilities (the day in the life tasks). Also maybe under Requirements (Education And Experience). Also under Skills (What Sets You Apart). Also under Benefits (Benefits for Eligible Associates). Also maybe under Pay/Schedule: not present. There's no explicit pay or schedule info besides "Ability to work a flexible schedule to meet business needs." That's more a skill/requirement. No explicit pay. So we should not create Pay or Schedule sections.
We also have "Operations Excellence", "Visual & Brand Standards", "Talent Management & Leadership", "Financial & Performance Management". Those could be considered responsibilities sub-sections but we only have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put all detailed responsibilities under a single Responsibilities section, using - for list items. The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So we need to convert the duties into list items.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to capture each duty as a list item, not lose any detail.
We need to decide how to split the long prose into list items while preserving meaning. Could break each sentence or clause into separate
- . Must not lose any info.
Let's extract duties from "A Day in the Life" and subsequent sections.
The posting sections:
About The Role: paragraph.
Then "A Day in the Life" with subheadings: Guest Experience, Talent Management & Leadership, Financial & Performance Management, Operations Excellence, Visual & Brand Standards.
Under each subheading there are bullet-like sentences (some start with verbs). We need to capture each as list item.
Let's extract each bullet.
Guest Experience:
- Drives results through an unwavering focus on guest satisfaction and brand standards, ensuring corporate centers exceed expectations by delivering an inviting, memorable guest experience measured through Center Controllable Traffic and SMG/Voice of the Guest.
- Coaches Center Managers to resolve guest challenges effectively, ensuring each situation strengthens loyalty and reinforces the brand standard.
- Drives the full in-suite guest experience by ensuring Waxers deliver consistent, high-quality services aligned with brand standards and protocols.
- Regularly reviews service quality, timing, and professionalism to ensure every guest interaction reflects EWC’s commitment to comfort, confidence, and care.
- Holds managers accountable for ensuring associates are trained to establish trust and build guest confidence by becoming experts in package sales and products, to reach their goals and produce desired results including standard KPIs such as New Guest and Existing Guest Retention, Wax Pass Conversion, Retail Conversion, SPT, Package Credits, and Rebook.
- Partners with the National Training Team and Corporate Center Leadership to identify Waxer performance gaps and ensures technical coaching and refresher training are completed to maintain mastery of waxing technique, leveling waxers up to the most efficient level while maintaining consistency across centers.
- Leads a performance-based guest culture, recognizing and rewarding excellence in guest experience, service quality, and results.
- Promotes continuous improvement by sharing best practices and success drivers across all centers.
Talent Management & Leadership:
- Selects, develops, and leads high-performing Center Managers and teams, holding leaders accountable for delivering results and operational excellence.
- Drives retention and talent growth by ensuring every manager meets the expectations of a top-tier corporate center through consistent coaching, feedback, and performance management.
- Leads recruitment and talent selection strategy to attract and retain the best candidates (all roles), setting a standard for hiring excellence and bench strength to support business growth and succession planning.
- Ensures all recruiting, hiring, and onboarding practices meet compliance and deliver a seamless associate experience.
- Builds leadership capability through structured coaching, feedback, and development plans aligned to business priorities and results.
- Leads and administers performance management and disciplinary action decisively, reinforcing accountability, fairness, and continuous development.
- Champions EWC’s vision, values, and culture to drive engagement, teamwork, and results-focused collaboration.
- Maintains a transparent, inclusive environment that promotes open communication and mutual trust.
- Holds managers accountable for owning their center’s performance by conducting regular performance reviews, quarterly development sessions, and consistent coaching to ensure progress toward business goals.
- Ensures managers are driving Waxer performance and engagement through regular 1:1 meetings, skill assessments, coaching, and career development focused on mastery, productivity, and retention ensuring that waxers are leveled up to the most efficient level.
- Builds and sustains a strong Waxer pipeline by ensuring proactive staffing, completion of training milestones, and identifying future Leads or Trainers.
- Drives accountability check-ins and goal setting, ensuring every associate is aligned with business objectives and performance standards.
- Communicates expectations and business priorities clearly and consistently to ensure alignment and execution across all centers.
Financial & Performance Management:
- Owns financial performance across assigned corporate centers - managing and achieving district budgets, cost controls, and profitability goals including both top- and bottom-line targets.
- Establishes clear performance objectives and holds Center Managers accountable for achieving Top Line Sales, EBITDA, YOY growth, and productivity metrics.
- Analyzes financial and operational reports to identify trends, drive improvement plans, and ensure execution of SMART Action Plans with measurable outcomes.
- In partnership with the Regional VP, Corporate Centers, manages business planning and goal setting to maximize associate performance, productivity, and profitability.
- Recognizes strong performance and implements performance improvement plans where needed to close gaps and elevate results.
- Creates a high-performance culture that rewards accountability, results, and continuous improvement while reducing turnover and inefficiencies.
- Empowers managers and teams to build and grow their business through local marketing initiatives including business relationships, driving personal referrals, etc., to increase ticket count and remain consistent with all efforts to increase new and existing guest retention.
- Conducts regular center visits, performance reviews, and monthly manager meetings to ensure progress, alignment, and consistent execution.
Operations Excellence:
- Maintains a consistent field presence by spending approximately 4 days each week in centers to coach, observe, and drive execution, with one administrative day generally reserved for business reviews, planning, and follow-up.
- Ensures all locations operate in full compliance with EWC policies, procedures, and brand standards to maintain consistency and operational discipline.
- Drives a growth mindset, focusing decision making on people and P&L impact.
- Upholds all operational requirements outlined in the Center Operations User Guide.
- Maximizes scheduling and productivity through proactive labor management and demand forecasting, ensuring capacity is aligned to sales goals.
- Enforces loss prevention, safety, and compliance standards to protect people, assets, and reputation.
- Ensures timely completion of all operational deliverables and reports with accuracy and accountability.
Visual & Brand Standards:
- Holds Center Managers accountable for flawless execution of brand visuals and marketing guidelines.
- Ensures centers maintain impeccable cleanliness, organization, and presentation – representing EWC’s brand promise at all times.
- Conducts regular audits to verify compliance with brand and visual standards, ensuring each location reflects the quality and professionalism expected of a corporate center.
- Reinforces accountability for maintaining all service, retail, and back-of-house areas to EWC standards of excellence.
Now "What Sets You Apart": list of skills/abilities.
- Ability to work a flexible schedule to meet business needs.
- Ability to travel, including overnight as required.
- Proficient in Excel and Word
- Excellent written, verbal and presentation skills
- Excellent customer service and time management skills
- Leads and inspires by example, regularly encourages fact-based solutions and celebrates the success of others.
- Proven ability to motivate and develop high-performing teams by balancing accountability with support, driving business outcomes while cultivating manager growth and ownership.
Education And Experience:
- Bachelor’s degree in related field preferred.
- Minimum of 4 years’ experience in a service or specialty store environment.
- Minimum of 2 years’ experience managing multi- unit in service or specialty retail environment.
Benefits (for Eligible Associates):
- Paid Time Off Bank (Vacation, personal, and sick time)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Pet Insurance
- Employee discounts
- Short-term and long-term disability coverage
- Employee Assistance Program (EAP)
- Wellness program participation
- *This role is not eligible for Visa Sponsorship* (maybe include as note but it's not a benefit; could be included as a note but it's not a benefit; we could include as a list item? It's not a benefit but it's a note. The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we should include that note somewhere, maybe as a
after benefits list. It's not a heading; we can include as a paragraph.
We must not include boilerplate EEO etc. So we remove the equal opportunity employer paragraph and the disclaimer about job description etc.
Now we need to decide which sections to output.
We have About the role (the initial paragraph). We'll put that under
About the role
with .
Responsibilities: we can combine all the duty bullets from the subheadings into a single
- list.
Requirements: maybe Education And Experience? But the instruction list includes Requirements and Qualifications separate. We could put Education And Experience under Requirements (or Qualifications). Since we have both headings available, we need to decide where to put what. The posting has "Education And Experience". That's more like Requirements/Qualifications. We could put that under Requirements. Qualifications could be left empty if no specific qualifications beyond education/experience. But we must not create a section with filler. So we should only include sections that have real content. So we could include Requirements (for education/experience) and Skills (for What Sets You Apart). Benefits we have.
We could also include Qualifications if we want to separate education vs experience? But we have only one block. Safer to put Education And Experience under Requirements. Then Skills under Skills.
We must not repeat job title as heading.
Now we need to ensure we don't include any filler like "commensurate with experience". Not present.
Now produce HTML.
Structure:
About the role
...
Responsibilities
- ...
...
Requirements
- Bachelor’s degree in related field preferred.
- Minimum of 4 years’ experience in a service or specialty store environment.
- Minimum of 2 years’ experience managing multi‑unit in service or specialty retail environment.
Skills
- Ability to work a flexible schedule to meet business needs.
- Ability to travel, including overnight as required.
- Proficient in Excel and Word
- Excellent written, verbal and presentation skills
- Excellent customer service and time management skills
- Leads and inspires by example, regularly encourages fact-based solutions and celebrates the success of others.
- Proven ability to motivate and develop high-performing teams by balancing accountability with support, driving business outcomes while cultivating manager growth and ownership.
- for any list of duties/requirements/benefits, and
for prose. So we need to convert the duties into list items. We must preserve ALL substantive information; do not invent or summarize away detail. So we need to capture each duty as a list item, not lose any detail. We need to decide how to split the long prose into list items while preserving meaning. Could break each sentence or clause into separate
- . Must not lose any info.
Let's extract duties from "A Day in the Life" and subsequent sections.
The posting sections:
About The Role: paragraph.
Then "A Day in the Life" with subheadings: Guest Experience, Talent Management & Leadership, Financial & Performance Management, Operations Excellence, Visual & Brand Standards.
Under each subheading there are bullet-like sentences (some start with verbs). We need to capture each as list item.
Let's extract each bullet.
Guest Experience:
- Drives results through an unwavering focus on guest satisfaction and brand standards, ensuring corporate centers exceed expectations by delivering an inviting, memorable guest experience measured through Center Controllable Traffic and SMG/Voice of the Guest.
- Coaches Center Managers to resolve guest challenges effectively, ensuring each situation strengthens loyalty and reinforces the brand standard.
- Drives the full in-suite guest experience by ensuring Waxers deliver consistent, high-quality services aligned with brand standards and protocols.
- Regularly reviews service quality, timing, and professionalism to ensure every guest interaction reflects EWC’s commitment to comfort, confidence, and care.
- Holds managers accountable for ensuring associates are trained to establish trust and build guest confidence by becoming experts in package sales and products, to reach their goals and produce desired results including standard KPIs such as New Guest and Existing Guest Retention, Wax Pass Conversion, Retail Conversion, SPT, Package Credits, and Rebook.
- Partners with the National Training Team and Corporate Center Leadership to identify Waxer performance gaps and ensures technical coaching and refresher training are completed to maintain mastery of waxing technique, leveling waxers up to the most efficient level while maintaining consistency across centers.
- Leads a performance-based guest culture, recognizing and rewarding excellence in guest experience, service quality, and results.
- Promotes continuous improvement by sharing best practices and success drivers across all centers.
Talent Management & Leadership:
- Selects, develops, and leads high-performing Center Managers and teams, holding leaders accountable for delivering results and operational excellence.
- Drives retention and talent growth by ensuring every manager meets the expectations of a top-tier corporate center through consistent coaching, feedback, and performance management.
- Leads recruitment and talent selection strategy to attract and retain the best candidates (all roles), setting a standard for hiring excellence and bench strength to support business growth and succession planning.
- Ensures all recruiting, hiring, and onboarding practices meet compliance and deliver a seamless associate experience.
- Builds leadership capability through structured coaching, feedback, and development plans aligned to business priorities and results.
- Leads and administers performance management and disciplinary action decisively, reinforcing accountability, fairness, and continuous development.
- Champions EWC’s vision, values, and culture to drive engagement, teamwork, and results-focused collaboration.
- Maintains a transparent, inclusive environment that promotes open communication and mutual trust.
- Holds managers accountable for owning their center’s performance by conducting regular performance reviews, quarterly development sessions, and consistent coaching to ensure progress toward business goals.
- Ensures managers are driving Waxer performance and engagement through regular 1:1 meetings, skill assessments, coaching, and career development focused on mastery, productivity, and retention ensuring that waxers are leveled up to the most efficient level.
- Builds and sustains a strong Waxer pipeline by ensuring proactive staffing, completion of training milestones, and identifying future Leads or Trainers.
- Drives accountability check-ins and goal setting, ensuring every associate is aligned with business objectives and performance standards.
- Communicates expectations and business priorities clearly and consistently to ensure alignment and execution across all centers.
Financial & Performance Management:
- Owns financial performance across assigned corporate centers - managing and achieving district budgets, cost controls, and profitability goals including both top- and bottom-line targets.
- Establishes clear performance objectives and holds Center Managers accountable for achieving Top Line Sales, EBITDA, YOY growth, and productivity metrics.
- Analyzes financial and operational reports to identify trends, drive improvement plans, and ensure execution of SMART Action Plans with measurable outcomes.
- In partnership with the Regional VP, Corporate Centers, manages business planning and goal setting to maximize associate performance, productivity, and profitability.
- Recognizes strong performance and implements performance improvement plans where needed to close gaps and elevate results.
- Creates a high-performance culture that rewards accountability, results, and continuous improvement while reducing turnover and inefficiencies.
- Empowers managers and teams to build and grow their business through local marketing initiatives including business relationships, driving personal referrals, etc., to increase ticket count and remain consistent with all efforts to increase new and existing guest retention.
- Conducts regular center visits, performance reviews, and monthly manager meetings to ensure progress, alignment, and consistent execution.
Operations Excellence:
- Maintains a consistent field presence by spending approximately 4 days each week in centers to coach, observe, and drive execution, with one administrative day generally reserved for business reviews, planning, and follow-up.
- Ensures all locations operate in full compliance with EWC policies, procedures, and brand standards to maintain consistency and operational discipline.
- Drives a growth mindset, focusing decision making on people and P&L impact.
- Upholds all operational requirements outlined in the Center Operations User Guide.
- Maximizes scheduling and productivity through proactive labor management and demand forecasting, ensuring capacity is aligned to sales goals.
- Enforces loss prevention, safety, and compliance standards to protect people, assets, and reputation.
- Ensures timely completion of all operational deliverables and reports with accuracy and accountability.
Visual & Brand Standards:
- Holds Center Managers accountable for flawless execution of brand visuals and marketing guidelines.
- Ensures centers maintain impeccable cleanliness, organization, and presentation – representing EWC’s brand promise at all times.
- Conducts regular audits to verify compliance with brand and visual standards, ensuring each location reflects the quality and professionalism expected of a corporate center.
- Reinforces accountability for maintaining all service, retail, and back-of-house areas to EWC standards of excellence.
Now "What Sets You Apart": list of skills/abilities.
- Ability to work a flexible schedule to meet business needs.
- Ability to travel, including overnight as required.
- Proficient in Excel and Word
- Excellent written, verbal and presentation skills
- Excellent customer service and time management skills
- Leads and inspires by example, regularly encourages fact-based solutions and celebrates the success of others.
- Proven ability to motivate and develop high-performing teams by balancing accountability with support, driving business outcomes while cultivating manager growth and ownership.
Education And Experience:
- Bachelor’s degree in related field preferred.
- Minimum of 4 years’ experience in a service or specialty store environment.
- Minimum of 2 years’ experience managing multi- unit in service or specialty retail environment.
Benefits (for Eligible Associates):
- Paid Time Off Bank (Vacation, personal, and sick time)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Pet Insurance
- Employee discounts
- Short-term and long-term disability coverage
- Employee Assistance Program (EAP)
- Wellness program participation
- *This role is not eligible for Visa Sponsorship* (maybe include as note but it's not a benefit; could be included as a note but it's not a benefit; we could include as a list item? It's not a benefit but it's a note. The instruction: preserve ALL substantive information; do not invent or summarize away detail. So we should include that note somewhere, maybe as a
after benefits list. It's not a heading; we can include as a paragraph. We must not include boilerplate EEO etc. So we remove the equal opportunity employer paragraph and the disclaimer about job description etc. Now we need to decide which sections to output. We have About the role (the initial paragraph). We'll put that under
About the role
with. Responsibilities: we can combine all the duty bullets from the subheadings into a single
- list.
Requirements: maybe Education And Experience? But the instruction list includes Requirements and Qualifications separate. We could put Education And Experience under Requirements (or Qualifications). Since we have both headings available, we need to decide where to put what. The posting has "Education And Experience". That's more like Requirements/Qualifications. We could put that under Requirements. Qualifications could be left empty if no specific qualifications beyond education/experience. But we must not create a section with filler. So we should only include sections that have real content. So we could include Requirements (for education/experience) and Skills (for What Sets You Apart). Benefits we have.
We could also include Qualifications if we want to separate education vs experience? But we have only one block. Safer to put Education And Experience under Requirements. Then Skills under Skills.
We must not repeat job title as heading.
Now we need to ensure we don't include any filler like "commensurate with experience". Not present.
Now produce HTML.
Structure:
About the role
...
Responsibilities
- ... ...
Requirements
- Bachelor’s degree in related field preferred.
- Minimum of 4 years’ experience in a service or specialty store environment.
- Minimum of 2 years’ experience managing multi‑unit in service or specialty retail environment.
Skills
- Ability to work a flexible schedule to meet business needs.
- Ability to travel, including overnight as required.
- Proficient in Excel and Word
- Excellent written, verbal and presentation skills
- Excellent customer service and time management skills
- Leads and inspires by example, regularly encourages fact-based solutions and celebrates the success of others.
- Proven ability to motivate and develop high-performing teams by balancing accountability with support, driving business outcomes while cultivating manager growth and ownership.
- list.
Requirements: maybe Education And Experience? But the instruction list includes Requirements and Qualifications separate. We could put Education And Experience under Requirements (or Qualifications). Since we have both headings available, we need to decide where to put what. The posting has "Education And Experience". That's more like Requirements/Qualifications. We could put that under Requirements. Qualifications could be left empty if no specific qualifications beyond education/experience. But we must not create a section with filler. So we should only include sections that have real content. So we could include Requirements (for education/experience) and Skills (for What Sets You Apart). Benefits we have.
We could also include Qualifications if we want to separate education vs experience? But we have only one block. Safer to put Education And Experience under Requirements. Then Skills under Skills.
We must not repeat job title as heading.
Now we need to ensure we don't include any filler like "commensurate with experience". Not present.
Now produce HTML.
Structure: