District Manager, Janitorial Services

Job Description

Responsibilities

• Manage the daily operations of multiple janitorial accounts within the assigned district.
• Ensure contract compliance and delivery of services according to client expectations and company standards.
• Build and maintain strong client relationships through regular communication and site visits.
• Conduct quality assurance inspections and implement corrective action plans as needed.
• Recruit, train, develop, and coach supervisors and frontline team members.
• Manage staffing levels, scheduling, labor utilization, and employee retention efforts.
• Monitor district financial performance, including labor costs, supplies, equipment expenses, and profitability.
• Develop and manage operating budgets and ensure adherence to financial goals.
• Investigate and resolve customer concerns, service issues, and employee relations matters promptly.
• Ensure compliance with OSHA regulations, company policies, safety programs, and applicable labor laws.
• Conduct safety meetings, audits, and training programs to promote a culture of safety.
• Support business growth through participation in account startups, transitions, and client retention efforts.
• Prepare operational reports, performance metrics, and business reviews for leadership and clients.
• Oversee inventory management, equipment maintenance, and supply ordering.

Qualifications

• Bachelor's degree in Business, Operations Management, Facilities Management, or related field preferred.
• Minimum 5–7 years of experience in janitorial, facilities, or service operations management.
• Experience managing multiple accounts and indirect reports across a geographic territory.
• Strong knowledge of janitorial practices, cleaning equipment, and industry best practices.
• Proven success managing budgets, labor costs, and operational performance.
• Strong leadership, coaching, and employee development skills.
• Excellent customer service and relationship management abilities.
• Proficient with Microsoft Office Suite and workforce management systems.
• Ability to travel frequently within the assigned district.
• Valid driver's license with an acceptable driving record.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal.