District Manager in Training
About the role
The District Manager In Training (DMIT) position prepares eligible candidates for the District Manager role. As a District Manager, you will guide a team of Store Managers to deliver an exceptional guest shopping experience, operational excellence, and an engaging work environment that lives the Company values. You will direct and oversee all area store personnel to achieve Region, Division, and Company net profit performance objectives.
Training Program:
- Phase I – Foundational & MIT Training: Complete New Hire & Orientation Training, then the MIT Training program to gain insight into the Store Manager or Restaurant Manager role. Spend 2–3 months assigned to one location managing the team and day‑to‑day operations. (Internal promotions from Store Manager/Restaurant General Manager level are exempt from Phase I.)
- Phase II – District Manager Shadowing: Spend 6–8 weeks riding with a Designated DM Trainer, observing and practicing daily District Manager duties.
- Upon completion, DMITs become District Managers In Waiting and return to their home store as unit leader until an area assignment opens.
Working Relationships: Store team members, Region Manager, VP of Retail Operations, Human Resource Business Partner and Centers of Excellence, Facilities Maintenance, Marketing, Risk Management, Environmental, Legal departments, and vendors.
Responsibilities
- Build a strategic plan for the area including appropriate staffing levels, development, and performance management of all team personnel.
- Oversee team engagement and productivity across a wide network of locations, fostering a working environment that supports retention and growth.
- Demonstrate leadership by building and maintaining trust with store teams: set clear, measurable goals; hold self and others accountable; communicate frequently and effectively.
- Build and develop a strong leadership team: hire or promote store management candidates for future staffing needs; ensure current teams receive appropriate training, coaching, and feedback; lead by example.
- Analyze financial reports, P&L, gap analysis, etc. Monitor current sales, expenses, store labor costs, and inventory control. Evaluate and disseminate data for strategic gain; coach Store Managers toward improving profitability.
- Conduct weekly store visits to ensure compliance with Region, Division, and Company standards regarding store conditions, promotions, operational procedures, and financial controls.
- Ensure area‑wide guest satisfaction and product quality while managing safety and security within the territory.
- Heavy emphasis on food service: increase sales, monitor food service standards and safety.
- Perform other duties as assigned at the discretion of the Region Manager.
- Must be able to perform the essential functions of this position with or without reasonable accommodations.
Requirements
- Minimum Education: High School diploma or GED.
- Preferred Education: College degree in business or a closely related field (may substitute for a portion of required experience).
- Minimum Experience: 10 years of retail or restaurant general management experience.
- Required: Successful completion of the DMIT Program.
- Preferred Experience: 1–3 years multi‑unit experience in a convenience‑store or restaurant environment.
- Licenses/Certifications: Must have a clean driving record.
- Travel: 95% travel between locations.
- Hours & Conditions: Typically Monday–Friday for a 48‑hour work week (mirroring Store Manager schedule); occasional weekend work may be required based on business needs.
- Physical Requirements: Ability to maneuver and regularly lift/move up to 10 lbs, frequently lift/move up to 25 lbs, and occasionally lift/move up to 40 lbs. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp, and grip.
- Other: Must indicate willingness to relocate.
Skills
- Excellent team building and leadership practices
- Strong communication and interpersonal skills
- Organizational skills and proficiency in Microsoft Word, Microsoft Excel, and ability to learn additional programs as needed
- Ability to multitask, prioritize, and constructively handle various issues that arise
- Strong analytical skills
Benefits
- Competitive wages
- Earned wage access program (work today, get paid tomorrow)
- Paid Time Off
- Medical, Health, and Dental coverage
- 401(k) with Company Match
- Team Member Discounts
- Tuition Reimbursement
- Employee Assistance Program
- Health Savings Account
- Company Spirit Days
- Employee recognition and awards
- And much more
Schedule
Typically Monday through Friday for a 48‑hour work week (mirroring the Store Manager work week). Occasional weekend work may be required depending on business needs.
Turkey Hill celebrates diversity and believes employees should reflect the communities we serve. If you have a passion for delivering exceptional results, thrive in a fast‑paced environment, and bring experience in business management or related areas, we’d love to meet you — even if you don’t meet every single requirement.