District Manager I

About the team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We’re open early and close late—some sites even run 24/7!

About the role

We’re looking for a people-focused leader and experienced operations specialist to lead some of our DashMart facilities.

Responsibilities

• Lead: recruit, lead, coach, and retain a high-performing team of Site Managers (4+ direct reports), Assistant Site Managers, Shift Leads, and Operations Associates (30+ indirect reports). As a leader, you are a culture carrier. The tone starts with you.
• Own: From first principles, spend most of your time physically onsite managing and overseeing the day-to-day operations of 4-6 DashMart locations, ensuring all site processes run smoothly, efficiently, and safely. Be responsible for market metric performance (quality, storefront reliability, efficiency, and profitability) by identifying opportunities and implementing growth plans to achieve goals.
• Strategize: execute process improvement pilots and projects with cross-functional stakeholders to drive operational efficiencies while maintaining a positive employee experience. Contribute to market expansion and scaling efforts by ensuring that sites execute against increased demand, operational best practices, and driving results against operational key metrics.
• Change Management: own site-level culture and change management by leading adoption of operational best practices, activating team engagement, and channeling frontline insights to influence cross-functional decisions.
• Delight customers: work cross-functionally with central teams to ensure your site offers customers the best experience on each and every order and provide your team with the tools, resources, and support needed to achieve these goals.

Requirements

• You act like an owner. You do what it takes to support a 24/7 business, committing to a flexible schedule aligned to being onsite regularly based on business needs, including non-traditional hours, weekends, and holidays.
• You solve problems from first principles. You’re excited to solve problems in innovative ways and resist “this is how it’s always been done” thinking.
• You’re unafraid of ambiguity. Rapid change and learning excite you, and you thrive in ambiguous, startup environments.
• You’re analytical. You let data win arguments. You are a data-first problem solver with excellent Excel/data analysis skills.
• You’re relentless. You do what it takes to win, no matter what.
• You’re a proven leader. You have led and managed teams of 15+ employees and/or multi-locations.
• You have 3+ years’ experience in Operations, Retail/Warehouse Management, Strategy, or a related field.
• You are within a reasonably commutable distance to a DashMart in the advertised location.

Qualifications

Bonus Points

• Experience starting or scaling a successful startup.
• Operational experience in logistics and/or Fulfillment Center/Warehousing.
• Prior experience managing high-volume operations and team members within various local labor market requirements.
• Multi-unit management experience.
• Experience building and training high-performing teams.

Pay

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

National base pay range for this position within the United States, including Illinois and Colorado: $81,600—$120,000 USD

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

Benefits

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes:

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act)
• 11 paid holidays
• Medical, dental, and vision benefits
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

Paid Time Off Details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g., about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).