District Manager - Houston, TX
As a Mannington Associate I am expected to conduct myself in a manner which supports the company’s values and philosophy, while performing in the best interest of my fellow associates. I am expected to contribute to our mission statement: to be the best people to do business with in the flooring industry.
About the role
The Mannington Commercial District Manager manages, directs, and operates the sales cycle of specified commercial business through a network of Architects, Interior Designers, End-users, Flooring Contractors, and General Contractors. This includes driving collaboration between internal stakeholders including other District Managers, General Sales Managers, Product Managers, Strategic Account Directors, as well as the Marketing Team and Customer Service to ensure a consistent and positive customer experience.
Market segments include Healthcare (including senior living), Education (K-12 and Higher Education), Government (Federal and State), Corporate, Multi-Family, Hospitality, Retail, and Religion. The successful candidate is responsible for generating sales, identifying and qualifying business opportunities, presenting Mannington Commercial products and solutions to customers, preparing formal proposals, and leading negotiations to close the sale. Additionally, the role involves continually prospecting for viable new accounts while developing key awareness of activity within the assigned territory. This position is dedicated to growing Mannington’s Commercial segment of business.
Responsibilities
- Continual identification of profitable sales opportunities
- Achieve and maintain a high level of responsiveness and follow-up to customer needs
- Develop a full understanding of the product line and the application each product serves
- Formulate a strategic plan to produce forecasted sales revenue in assigned territory
- Demonstrate care and effective usage of company property and tools (e.g., samples, vehicles, brochures, computers)
- Meet individual sales forecast and operate within established travel and expense budget
- Manage all expenses within budget and submit expense reports promptly per policy
- Work with architects, designers, flooring contractors, end users, and contractors to select appropriate products for projects that fit design criteria, budget, and timeline
- Travel daily throughout assigned area to call on existing customers and prospect new customers
- Work competently with and manage customer base through CRM (Customer Relationship Management) tools such as Salesforce.com
- Consistently update CRM database with all pertinent customer, project, product, and pricing information
- Follow up on leads from sources such as Build Central, Material Bank, trade events, and networking groups
- Establish and execute daily sales calls
- Network through industry associations (IIDA, IFMA, BOMA), social events, lunches/dinners, and planned company events
- Develop a thorough understanding of the company’s overall business direction, mission, and operating strategies
- Translate the company’s overall direction and objectives into a territory marketing plan encompassing goals, objectives, major account penetration targets, implementation plan, and commitments required by the company and customer
- Develop proposals by understanding market pricing strategies and available purchase vehicles (Contracts, Group Purchasing Organizations, Buying Agreements)
- Review daily order entry, confirm customer/segment data is correct, and follow through to ensure shipments meet client expectations
- Develop strong relationships with flooring contractors, particularly commercial impact contractors, through regular contacts and creative programs
- Prepare regionalized recommended pricing requirements including annual pricing levels by account and special project requests
- Leverage internal sales support resources to provide samples, technical information, and answers to end-user questions
- Develop partnering relationships with key dealers and secure their discretionary business
- Identify and remove barriers to closing the sale
- Perform all other duties as assigned
Requirements
- Bachelor’s degree in business, marketing, or other related field; or equivalent combination of education and experience
- Minimum of 4 years of sales-related experience
- Strong computer skills (Microsoft Office) and experience with CRM (Dynamics preferred)
- Strong communication and presentation skills
- Strong organizational and project management skills
Preferred Qualifications
- Industry experience strongly preferred
- Commercial flooring experience, or experience in commercial interiors or finishes