District Manager - FL West

Responsibilities

• Coach, mentor, and role-model HearUSA’s core values and expected behaviors through frequent clinic visits and consistent follow-up to drive sustainable performance and a superior client experience.
• Maintain regular communication with assigned clinics to monitor performance, provide timely feedback, recognize achievements, and ensure alignment on priorities and goals.
• Develop and execute clear action plans (monthly, weekly, and daily) for clinics within the assigned district, ensuring teams understand priorities, expectations, and the “why” behind initiatives.
• Identify barriers to clinic performance and take an active role in problem-solving by collaborating with center teams and cross-functional partners to implement effective solutions and processes.
• Partner with the Training team and Hearing Care Provider Team Leads to support the onboarding, training, monitoring, and ongoing development of new and existing clinic employees.
• Ensure consistent execution of daily operational standards, including sales performance, inventory control, and cash management.
• Manage and oversee a regional budget, ensuring each clinic operates within established financial guidelines.
• Drive financial performance through P&L oversight, budget adherence, and achievement of district-level financial goals.
• Work onsite in clinics with an expectation of visiting each center approximately 2–3 times per quarter to provide hands-on leadership and support.

Qualifications

• 5+ years of hands-on management experience in retail healthcare or a similar multi-unit environment.
• Proven people leadership skills with the ability to clearly communicate expectations, coach performance, and develop high-performing teams.
• Strong background in driving sales performance and operational excellence.
• Demonstrated strengths in planning, analytical and critical thinking, problem-solving, prioritization, and proactive decision-making.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and willingness to learn and adopt new systems and applications.
• Ability to foster a collaborative, inclusive, and results-driven work environment.
• Strong presentation skills with experience delivering information to both small and large groups.
• Excellent written and verbal communication skills, including the ability to clearly convey detailed or technical information.
• Availability to travel up to 80% of the time.