District Manager - Facilities Services

About the role

Oversee operations across a portfolio of client sites serviced through subcontracted janitorial teams. Ensure consistent service delivery, compliance with standards, strong client relationships, and effective subcontractor management. Accountable for operational performance, subcontractor oversight, safety, and financial goals.

Responsibilities

• Manage daily janitorial operations across multiple sites via subcontractors, ensuring services meet quality and performance standards.
• Recruit, onboard, train, and supervise subcontractor teams; monitor performance and ensure accountability.
• Serve as primary client contact, addressing concerns promptly, conducting regular site visits, and fostering trusted partnerships.
• Conduct audits and inspections to ensure subcontractors comply with contractual obligations, safety policies, and organizational standards.
• Track labor and supply expenses, monitor budgets, and implement efficiency measures while maintaining service quality.
• Enforce safety programs, OSHA requirements, and site-specific protocols to maintain a safe and compliant environment.
• Complete required reports, approve subcontractor invoices, document incidents, and provide timely updates to leadership and clients.
• Assist in launching new accounts, including planning, subcontractor allocation, and service rollout.

Requirements

• High school diploma or equivalent required; Bachelor’s degree in Business, Facilities Management, or related field preferred.
• 5+ years of leadership experience in janitorial, custodial, or facilities services, preferably in a subcontractor model.
• Experience managing multiple accounts and subcontractor teams in a fast-paced environment.
• Strong organizational and problem-solving skills with a hands-on leadership approach.
• Excellent interpersonal and communication abilities for resolving employee, subcontractor, and client concerns.
• Valid driver’s license with ability to travel across assigned region.

Skills

• Subcontractor & Team Leadership
• Client Relationship Building
• Operational Excellence & Accountability
• Budget & Resource Management
• Safety & Compliance Focus
• Quality Assurance & Problem Solving
• Initiative & Strategic Planning

Physical Requirements

• Climb small to medium flights of stairs multiple times a day.
• Stand for extended periods of time.
• Approximately equal amount of time sitting and walking.
• Able to hear and speak into a telephone.
• Close visual work on a computer terminal.
• Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

Benefits

Comprehensive benefits package designed to support the health, financial security, and well-being of full-time team members (30+ hours per week).

• Company-Provided Benefits:
  • Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
  • Short-Term Disability Insurance
• Voluntary Benefits:
  • Medical and Dental Insurance
  • Additional Life and AD&D Insurance
  • Supplemental Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Hospital Indemnity, Accident, and Critical Illness Insurance
• Retirement:
  • 401(k) Retirement Plan available for all team members