district manager, Brooklyn/Queens, NY

About the role

As a District Manager at Starbucks, you will develop extraordinary Store Managers, create great customer experiences, impact growth across Starbucks stores, and be part of local communities. You will direct a multi-unit portfolio of stores by planning strategies and ensuring consistent implementation, leading diverse teams that know their markets, communities, and customers.

Responsibilities

• Develop district-level strategies to achieve each store’s financial, operational, and customer-service goals while addressing unique strengths and challenges.
• Lead a team of leaders by motivating, coaching, and strengthening Store Managers as team leaders, retail operators, and business owners.
• Serve as a resource by providing expertise on key customer issues, team staffing and management, store operations, and company policies and procedures.

Requirements

• 5+ years of retail experience managing 2 or more stores, departments, or units, including P&L, inventory, operations, and customer service.
• 5+ years of management experience leading a team of 6 or more, including training, coaching, and strong leadership and communication skills.
• 3+ years of experience in a customer service-oriented role.
• Experience in a multi-unit environment, with knowledge of retail or restaurant industry operations and financial reporting.
• Strong organizational, interpersonal, and problem-solving skills.
• Minimum High School diploma or GED (a college degree in business or a closely related field, or 4+ years of U.S. Military service may substitute for a portion of the required experience).
• Legal documentation establishing your identity and eligibility to be legally employed in the country where you apply.
• Ability to work full time, including variable hours such as early mornings, evenings, weekends, and/or holidays (regularly exceeding 40 hours per week).

Benefits

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Short-term and long-term disability, paid parental leave, and family expansion reimbursement.
• Paid vacation from date of hire (accrual varies by state; up to 120 hours annually for roles below director and 200 hours for director-level roles, with higher limits in CA), sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year.
• 401(k) retirement plan with employer match, discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
• Backup care and DACA reimbursement.

Pay

The actual base pay offered will be based on job-related knowledge, skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role.