District Manager

About the Role

The Unassigned District Manager functions as a District Manager but does not have a specific district of stores. This position involves training to oversee a district of 10-15 stores.

Responsibilities

• Drive Sales and Profits: Challenge Store Teams to drive top line sales, margin, and deliver district metrics. Partner with SSC and Store Managers to develop solutions for business-related issues and opportunities. Verify the execution of merchandising initiatives.
• Ensure effective expense control, labor spend, and Profit/Loss management.
• Protect company assets and help stores reduce shrink by adhering to loss prevention standards.
• Build the team: Recruit and hire Store Managers. Support store-level hiring/staffing decisions and retention. Verify and participate in training, development, and coaching. Build and maintain an effective succession plan for the district.
• Write and deliver Store Manager performance reviews and counseling. Provide input on performance reviews for store Team Members.
• Maintain a safe and productive work environment.
• Lead execution of company standards: Evaluate and grade store presentation standards and processes. Protect the brand by identifying building maintenance issues, both structural and aesthetic, including safety concerns.
• Ensure compliance with inventory management and freight movement processes.
• Validate pricing accuracy, conveyance, and promotional activities.
• Verify Loss Prevention and procedural audit compliance.
• Support continuous improvement activities throughout the organization.
• Goal setting and promoting customer loyalty: Greet the Customer, uncover the Customers’ needs, recommend products, and ask for the sale. Handle and resolve customer complaints/issues, ensuring the customer leaves the store having had a positive shopping experience.
• Analyze reporting to identify and overcome customer satisfaction opportunities. Observe and coach customer engagement.

Requirements

• Minimum of 5 years of retail leadership experience required.
• Multi-unit retail store management experience preferred.
• High school diploma or the equivalent; Bachelor’s degree in a business-related field preferred.
• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Experience with Profit/Loss, scheduling, shrink control, payroll management, staffing, hiring, supervision, and counseling preferred.
• Proficiency in Microsoft Windows and Office products.
• Must be able to work varied hours, days, nights, and weekends as business dictates.
• Must have a valid driver’s license.

Working Conditions

• Normal office working conditions.
• Occasional travel required.

Physical Requirements

• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Driving a vehicle
• Reaching overhead
• Lifting 50+ pounds

Benefits

At Tractor Supply and Petsense by Tractor Supply, Team Members receive a comprehensive and accessible total reward package, including:

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.

Part-time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement is met, benefits eligibility begins the first day of the month following 4 months of continuous service.