District Manager

West Palm Beach, FL

Pay

Annual compensation pay range: $93,000 - $109,000

• $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units
• Second year bonus potential increase to $20,000 performance-based bonus
• Equity grant awarded at end of year company grant cycle with participation in company annual stock program that includes dividends paid quarterly

Schedule

• Monday through Friday work schedule
• 6 work weekends (Saturday or Sunday, not both) per year required during peak season
• Weekend availability by telephone
• Occasional travel required to other markets for support

Benefits

• Internal promotional and career opportunities throughout the United States
• Extensive training and coaching plans
• Comprehensive group healthcare programs
• 401(k) with generous employer match
• Paid time off

About the Role

As a District Manager, you’re passionate about operational excellence, providing remarkable customer experiences, and driving sales. You take pride in developing and leading an effective team, motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences.

We are Public Storage, established in 1972; today we have thousands of locations nationwide and are recognized as the leader in the self-storage industry.

Responsibilities

• Lead an Engaged Team: Recruit, motivate, and retain a dedicated team of customer-facing hourly front-line employees. Drive your team with effective communication and provide coaching on customer service and sales strategies.
• Brand Ambassador & Operational Excellence:
  • Manage physical assets including repair and maintenance systems and processes, vendor management, and cleaning standards.
  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits and ensure operational standards and safety compliance are met.
• Deliver Outstanding Customer Service:
  • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance, and vendor management.
  • Address customer inquiries and concerns promptly in a professional manner.
• Grow and Maintain a Robust Business:
  • Drive business forward using analytics to identify trends, develop, and implement strategies to capitalize on opportunities in your district.
  • Communicate effectively with customers, colleagues, and team members.

Requirements

• Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in a retail, service, hospitality, or related industry
• Proven track record of top-tier performance
• Experience managing operational audits and payroll budgets
• Exceptional communication and time management skills
• Proficient in MS Office (Excel, Word, PowerPoint, and Outlook)
• Passion for sales and customer service excellence
• Bachelor's Degree preferred
• Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.