District Manager

About the role

The primary role is to maximize store sales through excellent customer service, product availability, merchandising, and exceptional store image. This includes providing store management with reports on promotional activity, business opportunities, results, trends, and competitive information. Additionally, the role involves managing controllable costs, collaborating with the marketing team, ensuring vendor performance, and enforcing safety practices.

Responsibilities

• Recap promotional activity to store management
• Report business opportunities, results, trends, and competitive information
• Manage controllable costs by educating managers on procedures for controlling merchandise variation, managing salaries, overtime, cash, repair, and maintenance costs
• Collaborate with the marketing team to ensure promotions and new product introductions are fully implemented
• Provide feedback to category managers regarding stock issues
• Partner with vendors to ensure product availability
• Timely execution of monthly promotions
• Ensure vendor's performance and behavior is professional
• Ensure store operations are profitable by managing cash and merchandise variation, salaries, and other controllable expense lines on the P&L
• Enforce and monitor restricted sales policies; advise management of needed actions
• Protect employees, customers, and company assets by maintaining a safe and secure working environment; enforcing safety practices; providing safety communication and training
• Achieve financial objectives by forecasting requirements, preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Provide leadership and direction to store managers, including assisting with recruitment, selection, and orientation processes; assisting with employee development and training programs; planning, monitoring, and appraising job results
• Establish job expectations; provide coaching to develop action plans for issue resolution; administer counseling notices; initiate corrective actions
• Implement non-discriminatory related management skills while hiring, training, counseling, motivating, and separating employees
• Adhere to the Company Operating Policy of Legal, Ethical, and Moral practices
• Enhance professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies
• Contribute to team effort by achieving Financial and Key Result Area targets pursuant to Company plan guidelines

Qualifications

• Bachelor’s degree in business or related field preferred
• Three to five years of retail business experience or more preferred; including minimum of two years of management responsibility
• Demonstrated leadership ability, good communication skills, self-directed, self-motivated, and customer service oriented
• Ability to communicate (orally and in writing) in English
• Ability to supervise and train Store Managers in use of store equipment, tools, and materials
• Ability to supervise and manage the functions listed in the SM job description
• Expertise with MS Outlook, Excel, PowerPoint, and Word preferred
• A current valid driver's license is required to operate a company vehicle

Physical Requirements

• Sit, talk, and/or hear
• Use hands to handle or grasp items of varying weight
• Stand, walk, and reach with both hands and arms
• Lift and/or carry up to 60 pounds from ground to waist level for up to 30 minutes of a workday
• Lift and/or carry up to 30 pounds from the ground to overhead up to 30 minutes a workday
• Lift and/or carry up to 40 pounds from the ground to waist up to 30 minutes a workday
• Push and pull with arms up to a force of 20 pounds
• Climb a ladder to store or retrieve materials, place and/or replace signage

Work Environment

• Moderate noise level
• Natural and fluorescent lighting
• Moderate temperatures
• Exposure to extreme temperatures while supervising store managers performing occasional work in a walk-in cooler and/or freezer
• 50% travel by car