District Manager

About the role

We are seeking a District Manager to oversee the daily operations of an assigned residential property portfolio within a geographic market. In major markets, this role may involve acting as the corporate broker of record for the state. The District Manager will mentor, train, and support the local district team, driving portfolio profitability and aligning all goals with company objectives. This role also acts as a liaison to unify local support departments such as Property Operations, Leasing, and New Development to execute the strategic vision of the district.

Responsibilities

• Execute the strategic vision for the operation and enhance the profitability of the assigned district by using market knowledge and analysis to drive rental growth and maintain elevated levels of occupancy.
• Continuously assess assets in the portfolio for quality, marketability, performance, and fit, making recommendations on acquisitions and dispositions to increase overall performance.
• Oversee the activities of the team; manage, train, and coach individual employees while guiding them to reach their potential and providing constructive feedback for employee development.
• Monitor day-to-day operations including rent collection, customer service, tenant turn process, occupied maintenance, expense management, leasing activities, and HOA compliance, engaging with team members and/or support partners to meet goals.
• Ensure properties meet quality standards. Recommend properties for revenue-enhancing improvements or disposition.
• Analyze monthly financials to increase profitability and adhere to company budgets; make recommendations to regional management and assist in the implementation of new processes.
• Handle special-case properties including those with evictions, escalated customer service issues, disposition considerations, and potential legal issues.
• Implement resident retention programs; evaluate the efficiency of programs and make recommendations for improvement as needed.

Requirements

• Bachelor’s degree in real estate, finance, business management, or equivalent required.
• Minimum of five (5) years of experience in a general management role with full P&L responsibility, managing 8+ direct reports is required.
• Minimum of five (5) years of directly related progressively responsible experience in an operational or related role is required. Experience in Property Operations, Real Estate, or Property Management is preferred.
• Experience with property management software is a plus.
• A State Real Estate License is required within 60 days of start date.
• Valid driver’s license required.
• Excellent verbal and written communication, planning, budgeting, financial analysis, and organizing skills are necessary.
• Strong leadership, employee development, relationship management, negotiation, conflict resolution, and problem-solving skills are essential.
• Ability to meet multiple deadlines, implement process improvement changes, use discretion and independent judgement.
• Ability to work in a team environment, pay close attention to details, adapt to a changing environment, and learn and utilize systems, processes, and technologies is necessary.

Pay

The anticipated pay range for this position is $100,553.00 to $125,668.00 annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending accounts and/or health savings accounts; dependent savings accounts.
• 401(k) with company matching contributions.
• Employee stock purchase plan.
• Tuition reimbursement program.
• 9 paid holidays per year.
• Paid time off (PTO) accrued at a rate of 0.0577 hours per hour worked, up to a maximum of 120 hours per year.

This position is eligible to receive quarterly bonus payments.