District General Manager

About The Role

Inspire operational excellence. Lead a best-in-class team. We’re searching for a District General Manager (DGM) who can play a vital role in leading a geographic district of our retail tax offices and growing their client bases.

Responsibilities

• Visit the offices in your district to ensure operational excellence and continuous business growth by leading a team and establishing and maintaining strategic sales plans, prioritization, and project management driving operational excellence
• Execute policies and procedures in each office that increase revenues, control expenses, and promote client satisfaction
• Accelerate business growth through implementation of a business plan, marketing, and identification of growth opportunities
• Recruit and onboard high caliber, top-performing seasonal tax office talent and leadership for key district positions
• Efficiently manage labor to ensure maximum productivity and profitability
• Lead and support office leaders with end-to-end performance management of office-level associates, which includes onsite presence
• Lead and support single and multi-unit office leaders and individual contributors, by coaching and elevating performance standards of associates through goal setting and providing timely feedback
• Foster a culture that values critical thinking and problem solving and encourage constructive feedback, engagement, inclusion and diversity at all levels

Qualifications

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
• Ability to analyze data, plan, and coordinate multiple projects and work initiatives while meeting deadlines
• Effective verbal, written, and interpersonal communications skills, public relations skills, and detail-oriented
• Experience in a retail or similar work environment is required, multi-unit is a plus
• Experience in developing and executing on, short-term and long-range strategic plans
• Meet IRS e-file
• Suitability requirements as defined by the IRS Publication 3112
• 5+ years minimum related work experience
• Passionate and enthusiastic leader with a track record of achieving results
• Profit and loss (P&L) ownership, including the ability to increase profitability and to develop, analyze, and manage budgets
• Proven track record of driving results through people, including a working knowledge of organizational planning techniques, goal development, hiring, training, and work standards
• Strong customer relationship skills with the desire and proven ability to work in a diverse work setting

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Flexible schedule to accommodate the needs of the district and its offices.

Benefits

Comprehensive benefits package including health insurance, retirement plans, and paid time off.

Why work for us

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.