District Clinic Supervisor

About the Role

Do you enjoy working in a busy medical clinic specialty and doing a variety of tasks while overseeing team members? Join our dermatology team as a District Supervisor. This position plans, organizes and directs all aspects of clinical and front desk services and exercises general leadership over all front desk and clinical staff employees in their district.

Schedule

• Mondays – Fridays, 8:00am - 5:00pm
• This position is salary (exempt); hours may vary

Responsibilities

• Manages MAs, Front Desk, and other support positions within designated district, with ability to travel regularly to those locations
• Coordinates front and back office staffing schedules including time off requests, monitoring timecards, overtime, etc.
• Works with District Manager to maintain positive work environment supporting patients, providers, and staff
• Assists in the recruitment of clinical and front desk personnel needed to staff the facility in order to assure safe, efficient, and effective patient care
• Executes policy as needed to accommodate changing activities within the clinic with District Manager sign-off
• Consults on determining progressive discipline based on performance; works with Human Resources regarding HR issues
• Conducts annual evaluations of employee performance along with the District Manager
• Assures that clinical services are provided in accordance policies, procedures, and regulation standards (QA)
• Mentors and oversees training of Clinical and Front Desk team members
• Reviews quarterly Patient Satisfaction Surveys and follows up as needed
• Presides at regularly scheduled staff meetings as needed
• Surfaces operational friction points to the DM/Central Operations team along with proposed solutions
• Assists opening new office locations including onboarding and training on FD best practices and systems
• Provides coverage for District Manager as needed
• Serves as emergency contact for alarm notices
• Other duties as assigned
• Committed to company vision and values

Qualifications

High School diploma or general education degree (GED); AND one of the following:

• 5 or more years of management experience in a healthcare setting OR
• 3 years administrative healthcare experience OR
• Graduate of an accredited Medical Assistant, LPN, or RN program OR
• Current Registered/Certified MA credential or LPN/RN license

Pay

$80,168 - $85,000 annual salary (Pay is dependent upon a combination of multiple factors including but not limited to work experience, transferable skills, business needs and geographic market availability)

Benefits

• Health Insurance – medical, dental, and vision with HSA, FSA options
• 401k – employer matching up to 4%
• Life Insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual: 80 – 200 hours annually
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Our Values

Care Is... our core values:

• Community – We're loyal to our patients, providers, and staff
• Accountability – We are responsible for our behavior, interactions, and outcomes
• Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
• Empathy – We treat people the way they want to be treated
• Integrity – We are honest and ethical
• Service Excellence – We always do our best