District Business Analytics

Job Description

We are seeking a forward-thinking Business Operations professional to drive operational excellence, analytics, technology adoption, and continuous improvement across our Indianapolis District. This role serves as a strategic partner to district leadership and requires a unique blend of leadership influence, analytical capability, and technical expertise.

Key Responsibilities

• Business Operations & Performance
• Evaluate operational performance and identify opportunities for improvement.
• Analyze operational, customer, and financial data to support decision-making and drive measurable results.
• Support district excellence initiatives across Employee, Customer, Finance, and Operations.
• Facilitate Management Review Meetings and help drive accountability for improvement initiatives.
• Analytics, Reporting & Customer Solutions
• Develop reporting, dashboards, and performance metrics that improve visibility and support business decisions.
• Partner with Sales, Pricing, Account Management, and Operations teams to support customer solutions and commercial initiatives.
• Utilize internal data to support customer reviews, visibility reporting, pricing discussions, and business development opportunities.
• Translate business needs into practical reporting and technology solutions.
• Technology & Continuous Improvement
• Leverage Microsoft Copilot, AI-enabled technologies, automation, and digital solutions to improve productivity and operational performance.
• Champion adoption of new technologies, reporting tools, and process improvements across the district.
• Utilize advanced Excel, Power Query, and data analysis capabilities to improve efficiency and standardization.
• Lead continuous improvement initiatives through process mapping, root cause analysis, and corrective action management.
• Training & Change Leadership
• Coach employees and leaders on reporting tools, AI-enabled technologies, operational processes, and best practices.
• Serve as a resource and subject matter expert for process improvement, analytics, technology adoption, and operational excellence.

Qualifications

• Strong analytical skills with the ability to interpret operational data, identify trends, and drive data-informed decision-making.
• Advanced proficiency in Microsoft Excel, including reporting, data analysis, Power Query, and process automation.
• Experience leveraging Microsoft Copilot and AI-enabled technologies to improve productivity and business processes.
• Ability to evaluate, implement, and drive adoption of digital solutions.
• Strong communication, facilitation, and presentation skills.
• Ability to influence change and build partnerships across multiple functional areas.
• Experience in process improvement, root cause analysis, and problem solving.

Preferred Qualifications

• Bachelor's degree or equivalent experience in Business Analytics, Information Systems, Data Science, Engineering, Supply Chain, or a related field preferred, with an emphasis on leveraging data and technology to drive business performance.
• Experience with Power BI, SharePoint, Visio, or similar business intelligence and process improvement tools.
• Experience supporting customer reporting, pricing analysis, sales initiatives, or business development activities.
• Knowledge of Expeditors products, services, and operational processes.
• Previous experience in logistics, supply chain, freight forwarding, or related industries.

Core Competencies

• Business Partnership & Influence – Builds strong relationships, collaborates effectively, and drives positive change across the organization.
• Analytical & Strategic Thinking – Uses data and business insights to identify opportunities and support decision-making.
• Technology & Innovation – Embraces AI, automation, and digital solutions to improve operational performance.
• Operational Excellence – Demonstrates a continuous improvement mindset focused on quality, efficiency, and standardization.
• Communication & Development – Effectively communicates ideas, trains others, and helps teams adopt new tools and processes.

Additional Information

• Expeditors offers excellent benefits, including:
• Paid vacation, holiday, and sick time
• Medical health plan
• Life insurance
• Employee Stock Purchase Plan
• Training and personnel development programs
• Long-term growth opportunities within the company
• Employee referral program bonus