DISTRICT 20 NIGHT SHIFT SUPERVISOR

Partners – not employees. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.

About the role

The Operations Supervisor is responsible for the leadership and coordination of functions within their assigned district or another area of responsibility. The Operations Supervisor also operates clinically on every shift. The role is held to this position description as well as their certification as a Paramedic position description.

The Operations Supervisor oversees front-line staff assigned to their districts and helps oversee day-to-day district and/or station-specific operations. An Operations Supervisor may also be assigned a functional area of responsibility and manage the staff and activities of that function. The role assists in the management of programs, systems, and services that support the overall operations.

The Operations Supervisor is responsible for transmitting the organization’s values, communicating information and ideas, coaching and mentoring others, managing resources, and assuring that the organization’s core values are implemented. These responsibilities are accomplished and based on MedCare’s mission, vision, and values.

Responsibilities

• Lead and coordinate functions within assigned district or area of responsibility
• Operate clinically on every shift
• Oversee front-line staff and day-to-day district/station-specific operations
• Manage staff and activities of assigned functional area
• Assist in managing programs, systems, and services supporting operations
• Transmit organization’s values and communicate information and ideas
• Coach and mentor others
• Manage resources and implement core values
• Exercise independent judgment and seek guidance when appropriate
• Develop effective working relationships and influence others

Requirements

• Current Ohio Paramedic certification (preferred)
• Maintain current certifications and special certifications as required
• Minimum of three years of clinical practice experience in pre-hospital setting (preferred)
• Minimum of two years of leadership (formal or informal) experience (preferred)
• Current, valid driver’s license
• Maintain an acceptable driving record per MedCare’s insurance carrier
• Excellent written and verbal communication skills
• Ability to multi-task and handle multiple projects simultaneously
• Ability to work well with all levels of staff
• Ability to work in an unstructured, non-routine environment
• Ability to work independently with minimal direction
• Good planning and organizational skills
• Problem-solving skills
• Demonstrated excellence in leadership ability
• Effective interpersonal and communication skills
• Computer knowledge (Microsoft Word, PowerPoint, Excel)
• Assertive, highly motivated, and able to work with considerable independence
• Basic understanding of financial statements (balance sheets, income statements) and business process management
• Knowledge of referring and receiving agencies within assigned region
• Administrative skills and technical competency for effective management