Distribution Supervisor

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers, and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Overview

The Distribution Supervisor leads a team of associates within a dynamic warehouse environment, driving productivity, problem resolution, outstanding customer service, employee motivation and development while maintaining a safe, professional workspace. This role is responsible for achieving operational goals, supporting continuous improvement, and fostering a culture aligned with SCLS values and mission.

Responsibilities

• Manage and lead a team of about 15 hourly associates, including operations and office support in a large warehouse (319,000 sq. ft.), ensuring high performance and cost control.
• Ensure acceptable levels of profitability by meeting or exceeding productivity standards and cost control management with a concentrated focus on effective labor management.
• Ensure exceptional customer service key performance indicators including labeling accuracy, inventory accuracy, order accuracy and minimizing product damage.
• Promote LEAN principles and process improvement, teaching and enforcing SCLS’ Quality Policy at all times.
• Maintain a clean, professional, and safe working environment, meeting or exceeding SCLS safety goals.
• Effectively communicate company goals, expectations, areas for improvement, and successes to associates.
• Coach, train, and mentor direct reports, supporting their personal growth and career development.
• Conduct annual performance reviews.
• Assist clients with supply chain needs and demands.
• Maintain professional communication (written and verbal) in daily interactions with the customer.
• Demonstrate agility and maintain real-time awareness of all warehouse operations, proactively identifying and addressing issues to ensure seamless execution.

Requirements

• High School Diploma or GED required
• At least two (2) years of experience in a lead or supervisor role, preferably in a warehouse or distribution environment.
• Experience in supply chain/logistics is a plus, but not required.
• Lean Six Sigma and continuous improvement training and experience preferred.
• Technical savvy, intermediate proficiency in Microsoft Office, internet, web-based, and job-specific software applications.
• Demonstrated leadership skills to influence the department, implement, and manage change.
• Strong listening, collaboration, communication, and motivation skills to accomplish work goals.
• Proven problem-solving and decision-making abilities to overcome obstacles and maximize opportunities.
• Ability to thrive under pressure in a high-stress, dynamic environment while focusing on operational goals.
• Strong organization, multi-tasking skills, and ability to plan, organize, and manage multiple projects and set priorities.
• Ability to build a cohesive team that exemplifies SCLS’ values and supports the mission statement.

Schedule

Monday - Friday 1st Shift with some Saturdays as needed.

Benefits

• Benefits package including medical, dental, vision, HSA, and medical reimbursement
• Annual bonus eligibility
• 401(k) match
• Vacation and holiday pay
• Employee assistance and identity theft protection
• Career development and opportunity for internal promotions
• Tuition reimbursement for further education
• Company paid life insurance and short term disability