Distribution Specialist

About the role

Responsible for the administration of all Commercial Vehicle distribution activities.

Responsibilities

• Processes requests for information, changes, and updates from dealers, regional and fleet personnel via phone, email, internal electronic mail system, and fax.
• Maintains proper documentation on important issues.
• Monitors reports generated from daily order processing and takes appropriate action that requires communicating with dealers to resolve issues.
• Processes daily assignments from the ports, body companies, and mod center.
• Processes daily shipment reports from ports, body companies, and the mod center.
• Maintains proper audit documentation.
• Acts as main liaison between Isuzu and body companies. Confirms accuracy of purchase orders, processes invoices, and maintains available inventory reports.
• Processes vehicle hold requests, including input into the vehicle system, follow-up, assignment, and/or hold release, as well as all related documentation.
• Performs miscellaneous job-related duties as assigned.

Reports to: Manager, Production Distribution Operations

Requirements

Education, Experience & Training

• Two years college-level education or equivalent directly related experience
• Minimum three years telemarketing, customer service or distribution experience
• Automotive/heavy truck experience desirable
• Previous experience in a fast-paced environment

Knowledge

• Knowledge of inventory control, record keeping, and data recording

Skills & Abilities

• Proficient PC skills in MS Office applications; familiarity with mainframe systems and SAP preferred
• Excellent verbal and written communication skills
• Strong multi-tasking and organizational skills

Physical Standards

The employee must be able to access, enter, and retrieve data using a computer. This is primarily a sedentary position in a controlled office environment, which requires only occasional reaching, stooping, and lifting of office files, reports or records, typically weighing 5 lbs. or less.

Pay

The pay scale for this position is between $27.91 and $34.18 per hour. The actual compensation will be determined based on experience and other factors permitted by law.

Benefits

• Comprehensive Health Coverage: Medical, dental, vision, and fertility benefits to support you through every stage of life
• Fertility & Family-Building Support through WIN Fertility: Includes Adoption & Surrogacy Benefits, WINMaternity, and PowerPause, offering up to $25,000 in lifetime benefits for fertility-related services such as IVF, IUI, and preconception support
• Generous Time Off: Paid vacation, 15 paid holidays annually, sick leave, parental leave, and MTO (Miscellaneous Time Off) for volunteering or a compelling personal need
• Smart Retirement Planning: 401(k) plan featuring a company match and an additional Annual Retirement Contribution (ARC)
• Peace of Mind: Company-paid Basic Life and AD&D Insurance, as well as Travel Insurance
• Wellness Program: Access a variety of tools and resources designed to support your physical and mental well-being
• Tuition Reimbursement: Pursue continued education with financial support for job-related coursework, degree programs, and professional growth
• Exclusive Employee Discounts: Save on insurance, travel, entertainment, car purchases/rentals, retail purchases, and more