Distribution Service Representative

Pickup and Delivery

• Pick up specimens from clients according to established procedures and timetables.
• Deliver specimens to designated drop off point(s).
• Ensure the integrity of the specimens is not compromised during transport.
• Distribute reports and supplies to clients on an assigned route.

Client Interaction

• Maintain an accurate log of specimens, reports, and supplies picked up or dropped off on an assigned route.
• Record clients' requests for supplies and special services, and forward them to the appropriate person or department.
• Interact with clients on a daily basis, forwarding client concerns to coordinator or local supervisor for corrective action.
• Demonstrate a friendly and cooperative attitude.
• Perform routine inspection of assigned vehicle (i.e., gas, tires, appearance, fluid levels, etc.).
• Report any problems to coordinator or local supervisor immediately and maintain accurate monthly logs.

Safety and Compliance

• Adhere to all safety procedures.
• Thoroughly understand and participate in defensive driving techniques.
• Understand and participate in specimen handling procedures.
• Remain current in the training and knowledge of specimen handling.
• Complete special assignments as required by coordinator or local supervisor.
• Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.