Distribution Order Technician

About the role

This position supports the Distribution order fulfillment process by performing a variety of operational functions, through the use of an integrated logistics platform and Warehouse Management System (WMS) to ensure accurate, efficient processing, tracking, and movement of goods.

Responsibilities

• Supports order fulfillment activities within Distribution
• Approximately 20% of time spent on the distribution floor, primarily for international shipment processing
• Manages several SAP variants, ensuring prioritization and coordination of special or nonstandard orders, as well as prints and organizes orders for efficient order fulfillment
• Collaborates across Distribution teams to coordinate necessary inventory movements to enable timely order fulfillment
• Proactively monitors order flow, troubleshoots processing failures, and implements corrective actions to ensure orders are completed accurately
• Manages international shipment processing, ensuring all required documentation is accurately completed and compliant
• Captures and processes returns, driving accurate reconciliation and ensuring timely credit resolution for clients
• Assists in system testing and verification to ensure proper functionality and performance
• Supports the Distribution Operations Specialist in executing operational responsibilities and key tasks
• Works safely around all people and equipment, contributing to a safe work environment by operating equipment properly and reporting safety incidents or concerns in accordance with corporate policy
• Works overtime with minimal notice and adjusts work hours as necessary to accommodate business needs
• Performs additional duties as assigned to support operational needs

Requirements

• High School Graduate or General Education Degree (GED) required, Associate's degree preferred.
• Minimum of 4 years of office experience, preferably in a production or manufacturing environment.
• Knowledge of Warehouse Management Systems or logistics platforms required, SAP experience preferred.
• Must be proficient in the use of a PC and MS Office Suite.
• Strong math skills.
• High attention to detail and accuracy.
• Able to multi-task and balance multiple and changing priorities.
• Effective professional communication skills.
• Ability to lift up to 50 pounds.

Qualifications

• Education: High School Graduate or General Education Degree (GED) required, Associate's degree preferred.
• Experience: Minimum of 4 years of office experience, preferably in a production or manufacturing environment.
• Skills: Knowledge of Warehouse Management Systems or logistics platforms required, SAP experience preferred.
• Other Skills: Proficient in the use of a PC and MS Office Suite, strong math skills, high attention to detail and accuracy, ability to multi-task and balance multiple and changing priorities, effective professional communication skills, ability to lift up to 50 pounds.

Benefits

• Annual Reviews, Merit Increases & Quarterly Bonus Program Paid Out When Company Goals are Met!
• Medical / Dental / Vision Insurance
• Tuition Reimbursement, eligible your FIRST DAY
• 401(k) with Employer Match + Company-Funded Annual Profit Sharing
• 17 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday

Pay

$22.00/hour

Schedule

• Monday through Friday with alternating hours of 7:00 a.m.–3:30 p.m. and 8:00 a.m.–4:30 p.m.
• 10-hour schedule from 6:30 a.m.–4:30 p.m. with a rotating day off