Distribution Operations Analyst II

Position Summary

The Transportation Analyst II oversees outbound transportation network activity through performance analysis, carrier management, network optimization, and continuous improvement initiatives. This role ensures reliable planning, execution, visibility, and financial accuracy across a multi-modal network through collaborative interactions with internal stakeholders, carrier partners, and third-party logistics providers. The analyst leverages data and transportation expertise to identify opportunities, resolve operational challenges, and drive network performance to create positive customer impacts.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

Pay & Benefits

Starting salary range: $71,000 - $91,000 USD Pay Offered Dependent On Knowledge, Skills, And experience
Benefits include:
- Annual bonus program
- 401(k) company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
- Starting at 4 weeks paid vacation
- 15 calendar holidays
- 8 weeks paid parental leave
- Employee assistance program
- Comprehensive healthcare plans and wellness programs
- Onsite fitness (at some locations)
- Tuition assistance
- Volunteer paid time off
- Short-term and long-term disability plans.

What You Drive At DTNA

• Oversee 3PL daily execution, ensuring service levels, process compliance, and performance expectations are met
• Monitor carrier performance and service metrics to identify trends, risks, and improvement opportunities
• Partner with third-party logistics providers, carriers, and internal stakeholders to drive operational excellence and customer satisfaction
• Analyze transportation data and develop recommendations to improve service, efficiency, and cost performance
• Conduct root cause analysis and support corrective actions for transportation disruptions and service failures
• Support carrier sourcing activities, transportation bids, and strategic transportation initiatives
• Develop and maintain transportation reporting, KPIs, and performance dashboards
• Collaborate with PDC Operations, Sales, Customer Support, and Transportation teams on cross-functional initiatives
• Support continuous improvement projects and other transportation-related responsibilities as assigned
• Ensure timely and accurate carrier invoice processing, including CASS validation, GL coding accuracy, and cost-center alignment

Knowledge You Should Bring

• BS/BA with 2-4 years of relevant transportation, logistics, supply chain, distribution, or carrier management experience
• 1 year of experience analyzing transportation operations, carrier performance, and service metrics
• Strong analytical, problem-solving, and communication skills
• Advanced proficiency in Microsoft Excel and reporting tools
• Ability to manage multiple priorities and collaborate across functions

Exceptional Candidates Might Have

• Experience with carrier management, transportation operations, or network optimization
• Experience working with third-party logistics providers (3PLs)
• Knowledge of Dedicated Delivery Service (DDS), LTL, or other transportation modes
• Experience with SAP, TMS, Power BI, or similar analytical tools
• Continuous improvement or project management experience

Where We Work

This position is open to applicants who can work in (or relocate to) Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type

Schedule Type: Hybrid (4 days per week in-office / 1 day remote).