Distribution Center Supervisor

About the role

The Supervisor – Warehouse role supports the warehouse and distribution tasks, supervising warehouse associates to maximize warehouse efficiency and supporting on-time preparation of inventory to satisfy scheduled deliveries and pickups for daily orders.

Responsibilities

• Supports leadership and provides direction to team members daily.
• Supervises and participates in loading/offloading the trucks.
• Follows processes to ensure the correct items are loaded properly for events.
• Follows and executes communication from the sales staff for details and last-minute changes to jobs or events.
• Communicates with the Field Operations team for any updates or needs they may have.
• Works with Field Operations management and crew to ensure that all equipment is returned properly to assigned locations.
• Supports the efficiency of the return process, including the processing, cleaning, and re-stocking of rental items into inventory.
• Ensures damaged items/inventory get processed and repaired in a timely manner.
• Assists with assuring that all inventory, machinery, and rental products are maintained in a safe and clean condition.
• Customer fulfillment.
• Monitors warehouse associates’ performance and progress.
• Complies with all government safety requirements and applicable laws, rules, and regulations.
• Ensures the organization and cleanliness of the warehouse.

Supervisory responsibilities

• Demonstrates leadership and provides direction to employees daily.
• Effectively manages the necessary number of labor hours needed for jobs.
• Participates in and supports training of all warehouse staff on the safe usage of warehouse machinery and equipment.
• Supervises the accurate loading and unloading of trucks.
• Follows checklists to ensure all items are completed.
• Supervises the timely completion of all returns of inventory to the warehouse.
• Emphasizes restocking accuracy.

Competencies

• Assists with coordination of tent and product movement and storage systems.
• Assists with improving operations.
• Supervises warehouse associates.
• Ability to handle conflict; negotiate and resolve issues and concerns.
• Demonstrated leadership and team-building skills.
• Prioritizes time management, organizational skills, flexibility, and sense of urgency.
• Excellent customer service and communication skills, oral and written.
• Ability to multi-task and be results-driven.
• Attention to detail and problem-solving skills.
• Troubleshooting and analytical skills.
• Ability to maintain a high degree of patience and offer constructive criticism when necessary.

Qualifications

• High School Diploma or GED equivalent.
• Two years of supervisory experience in warehouse or delivery roles.
• Position will involve driving trucks; must be able to provide a valid Driver’s License and a clean DMV record without major infractions (DUIs, suspensions, etc.).
• Able to pass a background check, DOT pre-employment physical, and a pre-employment drug test.

Preferred experience

• Associate or Bachelor’s degree.
• Technical ability; experience with computers and software knowledge.
• Rental software or warehouse management system knowledge and experience.
• Microsoft Word, Outlook, and Excel knowledge and experience.
• Construction or other outdoor field work experience.
• Three months’ tent installation experience.
• Bilingual/ability to speak Spanish.

Work environment

• Often works in indoor environments that do not have heat or air conditioning, such as a warehouse.
• May occasionally work outdoors in weather conditions such as heat, cold, sun, or rain.
• Often wears safety attire when in the warehouse, such as vests, masks, gloves, etc.
• May work in close proximity to other people, such as when sharing or entering office space.
• May be exposed to loud or distracting sounds or noise levels.
• Hours worked/scheduled are generally more than 40 hours per week; additional hours may be required or scheduled as needed.
• Work may be across seven (7) days a week based on events; on-call availability may also be required when events are booked at a moment’s notice.

Physical demands

• Often works in indoor environments that do not have heat or air conditioning, such as a warehouse.
• May occasionally work outdoors in weather conditions such as heat, cold, sun, or rain.
• Often wears safety attire such as hard hats.
• Must be able to lift approximately 20–40 lbs. consistently; up to 70 lbs. occasionally.
• Works in close proximity to people, such as in company vehicles/trucks or sharing office space.
• May be exposed to loud or distracting sounds or noise levels.

Benefits

• PTO (Paid Time Off)
• 100% Health and Vision Insurance (individual); 50% Dental (individual)
• Supplemental Insurance Benefits available
• 401k Plan
• Profit Sharing
• Overtime