Distribution Center Operations Manager

About the role

The Operations Manager at Pet Food Experts is responsible for supporting all aspects of the Distribution Center with a focus on Outbound Operations. This leader will build and retain a highly skilled, motivated, and diverse team to deliver business, people, and community results in a rapidly changing supply chain environment.

Responsibilities

• Act as an expert in standard operations plans and processes
• Support Senior DC Manager in process deep dives and root cause analysis to deliver on balanced Key Performance Indicators related to: Safety, People, Quality, Delivery, Cost
• Streamline operations utilizing process flow mapping, KPIs, risk assessments, and other continuous improvement functions to develop corrective action plans to resolve barriers
• Provide clear communication to drive participation in improvement processes and change management
• Ensure team members' abilities to accurately perform essential functions through effective coaching, training, and cross-functional development
• Foster a high degree of morale, diversity, and inclusion
• Provide appropriate level of hands-on instruction and strategic direction to ensure employees have a clear path to operational success, including developing the Leadership Team to effectively oversee the daily routines of their assigned Team Members

Requirements

• Bachelor’s Degree in related field or equivalent related work experience required
• 5+ years of experience in warehousing, receiving, inventory control, or shipping in a distribution environment, 2+ years of direct supervisory experience with a team of more than 10 people
• Knowledge of warehouse operations, preferably in a distribution environment
• Certified to operate warehousing equipment including forklift, reach truck, and electric ride on jack
• Strong attention to detail and good time-management with the ability to multi-task and follow up
• Reliable transportation with a very flexible schedule, solid attendance, and a positive, professional attitude, acting as a mentor and setting good examples to team members

Qualifications

• Knowledge of occupational hazards and safety precautions

Skills

• Effective communication skills
• Leadership and mentoring skills
• Ability to manage multiple tasks and prioritize effectively

Benefits & Perks

• Flexible Time Off (unlimited days)
• Competitive compensation package
• Excellent group health benefit programs, including medical, dental, and vision
• Health Care and Dependent Care Flexible Spending Accounts
• Company-paid basic life/AD&D, short- and long-term disability insurance
• Additional supplemental benefits with the convenience of weekly payroll deductions
• Paid Parental Leave
• Retailer savings plan with employer match
• Employee Assistance Program
• Employee pet perks discount program

Pay

$90k-$110k

Schedule

Monday-Friday, 11am- Until work is complete

Benefits

• Annual bonus with a target of 10% of annual salary and based on achievement of company goals

Company Culture

We genuinely care about our employees and it shows! Our comprehensive package of benefits for eligible employees includes the following:

• Flexible Time Off (unlimited days)
• Competitive compensation package
• Excellent group health benefit programs, including medical, dental, and vision
• Health Care and Dependent Care Flexible Spending Accounts
• Company-paid basic life/AD&D, short- and long-term disability insurance
• Additional supplemental benefits with the convenience of weekly payroll deductions
• Paid Parental Leave
• Retailer savings plan with employer match
• Employee Assistance Program
• Employee pet perks discount program

How to Apply

Ready to Join the Pack? Apply today and become part of a company that values its drivers and the customers we serve. Want to see what life at Pet Food Experts is really like? Follow @LifeatPFX for employee stories, team highlights, and a behind-the-scenes look at our culture.