Dissemination Specialist Team Lead
Prana Comunicación · Fort Belvoir, VA · 3 mo ago
On-siteInformation TechnologyFull-time
About the role
The role involves managing customer relationships, providing technical support, and implementing new software solutions.
Responsibilities
- Manage customer relationships and provide excellent service
- Provide technical support to customers via phone and email
- Implement and maintain new software solutions as needed
Requirements
- Bachelor’s degree in Computer Science or related field
- At least 2 years of experience in customer support or technical roles
- Strong problem-solving skills and ability to work independently
- Excellent communication and interpersonal skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Knowledge of web technologies and platforms
Skills
- Customer service skills
- Technical troubleshooting
- Software implementation
Benefits
- Flexible working hours
- Competitive salary package
- Professional development opportunities
Pay
Salary range: $50,000 - $60,000 per year
Schedule
Full-time position, Monday through Friday, 9 AM to 5 PM