Dispute Resolution & Compliance Associate (Entry-Level)

About the role

As the Dispute Resolution & Compliance Associate you will assist in maintaining company compliance with applicable laws, regulations, and policies. IQ Data International, DBA Assurant Recovery Solutions is a wholly owned subsidiary of Assurant, a Fortune 500 company and a member of the S&P 500. We are an established leader in the Asset Recovery Industry where we service property managers across the U.S. exclusively.

Responsibilities

• Assist with complaints that are received through the CFPB, Attorney General, Better Business Bureau, and other agencies.
• Support requests for credit deletion, and release of liability.
• Review, research, and respond to consumer disputes accurately and promptly.
• Email and telephone clients regarding investigation initiation, dispute resolution, or documentation requests.
• Process various credit reporting and audit reports.
• Batch documents and disputes to appropriate files.
• Process written disputes, including identity theft claims received from the consumer or their representative via electronic, EOSCAR, FAX, mail, and email.

Qualifications

• High School diploma or GED
• Strong prioritization and organization skills to handle multiple job responsibilities, competing priorities, and meet deadlines.
• Possess great written and verbal communication skills, along with strong attention to detail.
• This is a work-from-home opportunity; however, you must live in Washington, Idaho, Arizona, or Oregon.

Skills

• Creating reports utilizing Excel

Pay

• $18 - $20 per hour, based on experience
• Pay range $16.52 - $25.62

Schedule

• 40 hours a week, Monday through Friday, 7:00 am to 4:00 pm PST

Benefits

• Benefits on day one of employment
• 401k match of 6%
• Generous paid time off and holidays
• Career growth potential

This response is AI-generated, for reference only.