Display Coordinator/Office Assistant

Location: Jacksonville, FL, USA

About the role

We’re looking for a bright, energetic Display Coordinator/Office Assistant to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Your onsite, hands-on training begins on your first day. You’ll thrive in our team environment where our focus is always superior Customer Service, Integrity, Quality, and Teamwork.

Responsibilities

• Arranges and presents merchandise on showroom floor based on Best Seller Report and Display Plan.
• Aids sales consultants with customers in selection of furniture and/or accessories.
• May provide in-home design services.
• Coordinates and displays accessories and accent pieces based on Corporate Display Standards.
• Completes Display Coordinator Weekly Checklist and reviews with Display Manager and/or General Manager.
• Tags accessories according to Corporate Display Standards.
• Tracks accessories sales using Best Seller Report.
• Marks down, appropriately displays, and moves out accessories that are not selling as indicated by Best Seller Report.
• Balance the cash fund every morning and evening.
• Complete daily opening and closing procedure checklists.
• Prepare and reconcile bank deposits.
• Accurately process customer sales and payments.
• Maintain an organized and secure office environment.
• Answer incoming calls, distribute messages, and manage store voicemail.
• Handle customer complaints and follow up on service tickets.
• Review outstanding customer transactions.
• Verify and schedule deliveries to ensure they are ready to be routed.
• Ensure purchase orders are present for out-of-stock products.
• Contact customers when products are available for pickup.
• File and prepare daily paperwork.
• May be required to provide administrative and/or housekeeping support.

Requirements

• A minimum of six months to one year of related experience and/or training is required.
• 2+ years of retail display experience is desired.
• Preferred: Associate degree (A.A.) or equivalent educational knowledge.
• 1-3 years of cash handling experience (e.g., banking, customer service, data entry, office administration, medical records) or equivalent combination of education and experience.
• General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred.
• Strong math, communication, and customer service skills.
• Highly organized with the ability to multitask.
• Able to follow oral and written instructions and work independently with discretion.

Physical Demands

• Must successfully complete a physical assessment to be considered for the position.
• Frequently required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Occasionally required to sit.
• Must frequently lift and/or move up to 60 pounds.
• Specific vision abilities required include color vision.

Work Environment

Beautifully appointed showrooms with a 140-year company heritage, fast-paced environment, customer-focused, business professional dress code.

Pay

Starting between $16 - $20 per hour, based on experience.

Schedule

5 days a week, Monday – Friday, as needed on Saturday. Typical hours: 7:30 am – 4:30 pm.

Benefits

• Paid comprehensive training.
• Flexibility to draw pay between pay cycles with our Daily Pay Program.
• 401K program with a company match of 4%.
• Generous benefits package with premier medical, dental, and vision partners.
• Paid time-off includes vacation, sick time, personal days, and company holidays.
• Ability to advance within the company if desired.
• Opportunities to give back to the community.
• Substantial associate discount on our quality merchandise.
• Bonus program for Team Member Referrals.
• Educational financial assistance.
• Complimentary health and wellness program.