Displacement Prevention Navigator (Independent Contractor (Non-Employee)

About the role

El Buen Samaritano is seeking a community-based Independent Contractor to serve as a Displacement Prevention Navigator. This role provides frontline housing stabilization support to households at risk of displacement through proactive engagement, culturally responsive intake and assessment, navigation to resources, documentation, timely triage and escalation of urgent housing risk, and structured follow-up.

Responsibilities

• Housing Stabilization & Navigation: Assessment, Referrals, and Follow-Up
• Training
• Qualifications

Requirements

• High school diploma or equivalent required
• At least one (1) year of experience supporting families or community members in accessing resources, navigating systems, or resolving barriers related to housing stability, essential needs, healthcare, education, or economic wellbeing
• Demonstrated ability to engage participants with empathy and cultural responsiveness and to provide trauma-informed, person-centered support
• Strong organizational and time-management skills; able to manage multiple cases, follow-up timelines, and documentation deadlines
• Comfort learning and using data systems (e.g., Apricot, Salesforce, or similar) to track assessments, referrals, and outcomes
• Ability to work under pressure and maintain professionalism when assisting participants in crisis
• Ability to work flexible hours, including occasional evenings/weekends
• Reliable transportation to conduct outreach

Qualifications

• Certification as a Community Health Worker (CHW) OR must obtain CHW certification within six (6) months of contract start
• Experience may be gained through formal employment, community-based work, mutual aid, grassroots leadership, promotora or CHW activities, school or church-based support, caregiving coordination, or other lived and applied community experience

Benefits

The role is flexible, community-facing, and ideal for individuals with strong neighborhood ties, lived experience, or established trust in communities experiencing high displacement risk. The contractor will receive compensation based on an agreed hourly or monthly rate and is responsible for their own taxes and benefits.

Pay

Compensation will be based on an agreed hourly or monthly rate and is contingent on satisfactory completion of services and documentation.

Schedule

This is a flexible, community-facing contract with potential for renewal. The estimated level of effort is up to 40 hours per month.