Dispensary Supervisor I

Who we are: At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we’re building more than a business—we’re building a community. As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together. What the role is about: We are seeking an energetic and experienced Dispensary Supervisor I to join our team! The Dispensary Supervisor I is responsible for leading the frontline team in day-to-day operations, ensuring exceptional customer service, and supporting retail execution. This role emphasizes mentorship, service excellence, and a hands-on approach to store operations. In the absence of the General Manager and Dispensary Supervisor II, the Dispensary Supervisor I must have the ability to oversee all store operations. If you are someone who has passion for helping customers and cannabis, then come grow your career with Goodness Growth! What impact you’ll make: Guide the crew through day-to-day operations with confidence by supporting all Patient Care Coordinators and Customer Service representatives, as assigned by store leadership based on staffing and business needsMentor new hires and support onboarding like a proStep up as Manager on Duty when neededDeliver real-time coaching and occasional course-correction to help your team growTackle escalated customer/patient concerns with grace and empathySet the gold standard for service—then train others to meet itKeep our service game strong and consistent, every shiftKeep front of house shelves stockedAssist with product delivery intake as neededEnsure smooth, accurate drawer operation every timeApprove returns and discounts with integrityFollow proper procedures to keep our cash flow secureVerify IDs, intake info, and track products with precisionUtilize POS and inventory tracking systemsEducate both staff and customers on cannabis strains, products, and consumption methodsOwning the sales floor by assisting customers through the ordering process from start to finishDrive sales by encouraging upselling and highlighting current promosOpen and close the storeAdhere to and uphold all security measures and safety policies Support the dispensary management team in ensuring company standards, compliance policies and Minnesota state regulations are followedMust be able to work a flexible schedule 40 hours a week to include weekends, nights and holidays What you’ve accomplished: Must be 21 or olderMinimum 1+ years of retail leadership or management experienceMust be proactive, with a strong work ethic, attention to detail, strong communication, customer service and leadership skillsMeet timeliness consistently in fast paced environment and be able to effectively work under pressureContinuously open to constructive, developmental feedbackAbility to use standard office equipment and computer softwareMust pass all required background checksMust be and remain compliant with all legal and company regulations for working in the industryRequires open availability working days, nights, and weekends. Ability to work full‐time, reliable, responsible, and dependable attendanceCandidates must have the ability to stand for extended periods, climb a ladder and to move and handle boxes of products/merchandise (weighing up to 50 pounds) and fixtures throughout the store, which entails lifting, and perform all functions as set forth above What we offer: Compensation: $25-27hrCompetitive benefits offered: Medical, dental, vision, HSA/FSA Dependent Care, life that begin on the first of the month after you start401k program with a 3% employer match after six months of employment11 days of accrued PTO in addition to two wellness days & volunteer hours in your first year Why Choose Vireo? Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture. At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives. Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts ✅ Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com Powered by JazzHR EBr0DBmG1n