Dispensary Shift Lead - GrowHealthy (Tamarac)

Position Summary

As a Dispensary Lead, you hold a central position in the dispensary’s operations. Your role encompasses various responsibilities aimed at ensuring a positive and efficient experience for medical cannabis patients and adult-use customers. You will serve as a key point of contact, offering assistance, answering queries, and fostering a welcoming atmosphere. Beyond customer interactions, the Dispensary Lead actively contributes to the dispensary’s overall sales success.

Key Responsibilities

- Create an environment of “Patients First” focusing on excellent patient interaction - Recognize and appropriately respond to the patients with ease and compassion - Maintain the highest level of confidentiality with patient information and interactions - Multi-task, think critically and work quickly to resolve problems as they arise - Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR) - Keep current with company policies and procedures - Responsible for either opening or closing of dispensary (key holder) - Balance cash and product inventory as part of daily closing procedure - Observing and participating in patient services during consultation and sale - Maintain accountability of all team members, in relation to specific job description - Other duties as assigned by Manager

Requirements

- High School Diploma or equivalent - Must be at least 21 years of age - Recent and relevant hospitality and/or retail experience required - Must have reliable transportation - 2+ year customer service - Strong customer service skills - Must possess a positive and professional attitude - Ability to quickly learn and apply new technologies and systems - Minimum Qualifications: Experience in hospitality service and/or high-volume retail environment, Bachelor’s degree or equivalent preferred, 1 – 3 years in a retail environment managing a team, Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus, Experience working with Excel, POS, and inventory management control systems, Strong interpersonal skills

Qualifications

- High School Diploma or equivalent - Must be at least 21 years of age - Recent and relevant hospitality and/or retail experience required - Must have reliable transportation - 2+ year customer service - Strong customer service skills - Must possess a positive and professional attitude - Ability to quickly learn and apply new technologies and systems - Minimum Qualifications: Experience in hospitality service and/or high-volume retail environment, Bachelor’s degree or equivalent preferred, 1 – 3 years in a retail environment managing a team, Knowledge of local and state laws and regulations pertaining to medical marijuana, a plus, Experience working with Excel, POS, and inventory management control systems, Strong interpersonal skills

Benefits

- 12 Days of Paid Time Off - Ten Paid Holidays - Paid Sick Leave - Paid Parental Leave - Medical, Dental, Vision, FSA, HSA, and Transit Benefits - Employer Paid Short-Term Disability and Life Insurance - Wellness Program - Employee Assistance Program - Product Discounts - Ability to work in a growing company where your talents and skills can have a positive impact

Pay

Starting Pay Rate: $17/hr