Dispensary Security Agent PT (Camp Washington)

Position Summary

The Dispensary Security Agent is responsible for maintaining a safe, secure, and compliant retail environment in accordance with Ohio Division of Cannabis Control (DCC) regulations, internal SOPs, and company operational standards. This role protects patients, customers, team members, inventory, and company assets while supporting professional and welcoming guest experience.

Key Responsibilities

• Maintain awareness of all camera coverage zones and report blind spots or technical issues immediately
• Deter theft, diversion, loitering, or suspicious activity
• Secure facility at opening and closing in coordination with leadership
• Ensure lobby capacity and flow remain orderly and compliant
• Respond to alarms, disturbances, or emergency situations
• Execute emergency protocols (fire, severe weather, medical, security threats)

Requirements

• Must be at least 21 years of age
• High school diploma or equivalent
• Previous security, law enforcement, military, or asset protection experience preferred
• Able to pass background screening in accordance with Ohio cannabis regulations
• Valid driver's license (if required for armored escort or site patrol duties)
• Strong observation, communication, and conflict resolution skills

Preferred Qualifications

• Experience in highly regulated industries (cannabis, pharmacy, banking, gaming)
• Knowledge of METRC compliance environments (awareness level)
• De-escalation or crisis prevention training
• CPR / First Aid Certification

Physical Requirements

• Ability to stand for extended periods (8-10 hours)
• Ability to lift up to 30 lbs
• Ability to respond quickly to emergencies
• Ability to work evenings, weekends, and holidays as scheduled

Core Competencies

• Professionalism under pressure
• Situational awareness
• Integrity & discretion
• Clear chain-of-command communication
• Regulatory compliance mindset
• Customer service orientation

Benefits

King City Gardens offers competitive health insurance to employees along with employee discounts at its dispensaries.