Dispensary Retail Associate- Part Time

About the Company

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. The company focuses on Excellence, People, Integrity, and Courage, building a responsible and people-focused organization that produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

About the Role

The Retail Associate collaborates with the dispensary’s management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. Priorities include answering questions about the state’s cannabis program and regulations, participating in community events inside and outside of the dispensary, and working all front-of-house (FOH) workstations: Reception, Hosting, Sales Floor/Consulting, and Cashiering. The role also involves assisting with product organization, inventory control, guest communication, and back-of-house (BOH) workstations: Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering.

Responsibilities

• Follow all site protocols and procedures according to local and state regulations and company policies.
• Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity.
• Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods.
• Fulfill all product orders accurately and efficiently while maintaining workstations cleaned and organized.
• Follow proper cash handling procedures for all guest transactions.
• Assist in all duties as assigned to ensure the team, department, and company division maintain success.

Requirements

• Excellent customer service experience (preferably in a fast-paced or specialized retail environment).
• Proficient cash handling skills with POS systems experience.
• Basic math, organizational, and computer skills.
• Self-starter who can take instructions, follow directions, and work independently or with colleagues.
• Strong communicator, detail-oriented, multi-tasker, problem-solver, flexible, friendly, and self-aware.
• Committed to the team’s success.
• Ability to lift 50 pounds unassisted.
• Active and valid government-issued photo identification.
• 21 years of age or older.
• High School Diploma or GED.
• Ability to obtain and maintain a Dispensing Organization Agent Identification Card (obtained upon hire) in accordance with State law.

Qualifications (Preferred)

• 1+ years of retail experience.
• Cannabis industry experience.

Working Conditions

• Work involves physical exertion such as bending, lifting (up to 50 pounds), kneeling, squatting, pivoting, and carrying items/product on a regular basis.
• Employees will be required to stand for extended periods and may need to climb ladders or operate equipment.
• The warehouse/facility environment may be subject to hot and cold temperatures, and ventilation may not be available in all areas.
• The warehouse/facility environment may be subject to elevated noise volumes due to equipment, machinery, and the movement of goods.
• The warehouse/facility may be subject to dirt, dust, cleaning solutions, chemicals, and debris from the handling of goods.
• The warehouse/facility may have safety hazards such as slippery floors, moving equipment, and the presence of hazardous materials. Safety protocols must be followed, and appropriate protective equipment must be worn.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

$17.00 per hour (non-exempt, hourly), paid on a bi-weekly basis.

Schedule

This is a part-time position. Open availability is required for scheduling.