Dispensary Manager
Daily Store Operations
Oversee the day-to-day operations of the dispensary
Maintain store compliance with all local, state, and federal regulations
Complete all financial reporting
Oversee physical inventory as well as, storage and supply of cannabis
Oversees all Dispensary team members
Coordinate with HR on staffing needs and recruiting process
Maintain HR review schedule (60 day Review & Annual Evaluations) and give employees constructive and helpful feedback
Coordinate scheduling of Dispensary team members to ensure fair and consistent schedules
Manage day-to-day operations of Dispensary and ensure SOPs are followed
Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
Inspire, motivate, supervise, and provide guidance to Dispensary team members
Monitor and maintain inventory levels in coordination with the Inventory team and keep track of expired products
Coordinate and communicate necessary information for bi-weekly team/management meetings
Coordinate and prepare new hire training materials
Collaborate with other department managers on Inventory, pricing, allocations and budget needs
Maintain all systems and equipment with dispensary
Troubleshoot and problem solve any equipment, systems or problems that arise
Manage financial records and daily cash handling procedures
Maintain a clean and organized store
Sales and Customer Service
Provide and inspire retail staff to deliver best-in-class customer service
Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
Lead staff to exceed goals set forth by the Regional Retail Operations Manager, and Vice President of Retail Operations
Review all customer feedback, requests, and concerns and provide resolution
Qualifications
- Must be proactive, have strong work ethic and pay great attention to detail
- Organizational and time management skills required
- 5+ years of experience in a general management position
- Bachelor’s degree in Business or related experience preferred
- Cannabis experience preferred