Dispensary Budtender

About the role

At Embr Dispensary, our Budtenders are more than retail associates—they are cannabis educators and brand ambassadors. As the face of our dispensary, you'll create a welcoming environment while helping customers confidently navigate our carefully curated selection of premium cannabis products. If you enjoy connecting with people, learning about cannabis, and delivering exceptional customer service, we'd love to meet you.

Responsibilities

• Provide exceptional customer service in a welcoming, professional, and inclusive environment.
• Educate customers on cannabis products, consumption methods, potency, effects, and responsible use.
• Making personalized product recommendations based on customer needs and preferences.
• Process transactions accurately while following cash handling and point-of-sale (POS) procedures.
• Verify customer identification and ensure compliance with all Massachusetts cannabis regulations.
• Aid with inventory replenishment, merchandising, and maintaining an organized sales floor.
• Maintain a clean, safe, and inviting retail environment.
• Stay current on new products, industry trends, and product knowledge through ongoing training.
• Support team members and contribute to a positive, collaborative workplace.
• Adhere to all company policies, security procedures, and state and local cannabis regulations.

Qualifications

• Must be 21 years of age or older.
• Valid Massachusetts Driver's License or Massachusetts State ID required.
• Ability to pass a CORI background check.
• Minimum of 2 years of customer service experience preferred.
• Previous cannabis retail, dispensary, or retail sales experience is a plus.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Comfortable handling cash and operating POS systems.
• Passion for cannabis and a commitment to continuous learning.
• Bilingual (Spanish/English) candidates are encouraged to apply.

Schedule

• Open availability required.
• Must be available to work a flexible schedule including: Days, Evenings, Weekends, Holidays.

What Makes You Successful

• Genuinely enjoy helping people.
• Thrive in a fast-paced retail environment.
• Dependable, adaptable, and eager to learn.
• Communicate professionally with customers and teammates.
• Value compliance, accuracy, and attention to detail.
• Passionate about creating exceptional customer experiences.

Benefits

We offer a competitive pay rate of $17.00/hour + tips, 8-hour shifts, and weekends & holidays required. Our hiring timeline is mid-August 2026, and we encourage early applications for interviews.