Dispensary Associate - Part time

About the role

If you have an interest in being part of one of the fastest growing industries in the nation, you may consider wanting to work for Trulieve! At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn. Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer. Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Maintain a clean and well-stocked workstation throughout the shift.
• Work directly with the leader on duty to enhance the customer experience.
• Absorb and document customer issues and concerns on the customer's profile.
• Work with leadership and management to find solutions to customer issues.

Requirements

• High-school diploma or equivalent and experience in the field or in a similar field.
• Minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Prior cash handling experience.
• Excellent people skills and ability to communicate effectively with others in both verbal and written form.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Valid driver's license and clear driving record to fulfill delivery driver role.

Qualifications

• Must possess the mental and physical capacities necessary to perform the job duties.
• Must be able to move intermittently throughout the workday.
• Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.
• Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
• Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Skills

• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff.
• Able to understand and follow written/oral instructions.
• Able to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.

Benefits

Trulieve provides a comprehensive benefits package including paid time off.

Pay

$14.00 an hour (position is also eligible for tips)

Schedule

Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays. This position will work up to 25 hours per week and will be available "after hours" based on business needs.