Dispensary Associate - Part Time

About the role

If you have an interest in being part of one of the fastest growing industries in the nation, you may consider wanting to work for Trulieve! At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn. Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer. Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Absorb and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Aid customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Perform additional team tasks on an as needed basis.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service area is a plus.
• Prior cash handling experience.
• Excellent people skills and effective communication abilities.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Valid driver's license and a clean driving record to fulfill the Delivery Driver role.

Skills

• Strong interpersonal skills and professionalism.
• Ability to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, laptop), comprehend safety procedures, and utilize telecommunication devices.

Benefits

This position offers a comprehensive benefits package including paid time off.

Pay

$14.50 an hour (position is also eligible for tips)

Schedule

Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays. This position will work up to 25 hours per week and will be available "after hours" based on business needs.